Top 19 CRM with WhatsApp Integration for Business

The Best CRMs for Business with WhatsApp: Review and Comparison!

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№1

CPAshka

CPAshka is a CRM for dropshipping in Ukraine. Automate dropshipper accounting, integrate WhatsApp, and manage sales more effectively! Optimize your business with CPAshka.

Platform Advantages

  • Automation of WhatsApp. Communicate with customers instantly without leaving the system. All chats in one place!
  • Counting dropshippers. Automatic calculation of payments, saving time and avoiding errors.
  • CPAshka = accounting + WA. Optimize dropshipping in Ukraine, increase profits and customer loyalty.
  • User-friendly interface. Intuitive design, easy learning, quick start.

Features

  • WhatsApp integration
  • Dropshipping automation
  • Accounting for dropshippers
  • User-friendly interface
  • For the Ukrainian market
CPAshka
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№2

LP-CRM

LP-CRM is a Ukrainian CRM for product business, e-commerce and service sector. Integration with WhatsApp for effective communication with customers, sales automation and service improvement. Everything for the growth of your business!

Platform Advantages

  • Automation of communication. Save time and improve customer service through WhatsApp, integrated into LP-CRM.
  • Convenient customer management. The entire interaction history in one place, increase customer loyalty.
  • Sales analytics. Reports show efficiency to improve results and profit.
  • Ukrainian support. Quick help from the LP-CRM team, tailored to your business.

Features

  • Sales automation
  • WhatsApp integration
  • User-friendly interface
  • Business support
  • Ukrainian development
LP-CRM
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№3

Vtiger CRM

Vtiger CRM is a comprehensive platform for sales, marketing, and customer support. Integrate Vtiger with WhatsApp for effective communication and increased conversions. Optimize business processes with Vtiger CRM! benefit1- Customer connection

Platform Advantages

  • Зв'язок з клієнтами. Communicate instantly via WhatsApp, all in one place.
  • Time saving. Automate sales, marketing, and support.
  • Service improvement. Fast responses and a personalized approach.
  • Sales growth. More leads and satisfied customers.

Features

  • WhatsApp Integration
  • Unified Platform
  • Sales, Marketing, Help
  • Vtiger CRM
  • Process Automation
Vtiger CRM
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№4

Less Annoying CRM

Less Annoying CRM - super simple CRM for small business. No unnecessary features, only what you need to work effectively with customers. The perfect solution for those looking for simplicity and integration with WhatsApp!

Platform Advantages

  • Communicate in one place. All communication with customers, including WhatsApp, is organized in one system.
  • Sales automation. Automate routine tasks to focus on business development.
  • Ease of use. Intuitive interface, no complexity for small businesses.
  • Customer Support. Personalized support is always ready to help with any questions.

Features

  • WhatsApp integration
  • Simple interface
  • Convenient CRM
  • For small business
  • Without unnecessary functions
Less Annoying CRM
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№5

monday sales CRM

monday sales CRM - A flexible CRM system based on monday.com, designed to optimize sales. Integration with WhatsApp and other tools makes it an ideal solution for effective customer and deal management.

Platform Advantages

  • Customer connection. Instant messaging via WhatsApp directly from monday.com.
  • Sales optimization. Manage deals and communication in one place.
  • Team collaboration. Shared access to information for better results.
  • Clear analytics. Track progress and improve sales strategies.

Features

  • WhatsApp integration
  • Flexible monday platform
  • CRM for sales teams
  • Process automation
  • User-friendly interface
monday sales CRM
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№6

SugarCRM

SugarCRM - A flexible CRM with an open architecture, ideal for B2B sales. Enhance capabilities by integrating it with WhatsApp to improve customer communication and increase your sales efficiency.

Platform Advantages

  • WhatsApp communication. Communicate with customers directly from the CRM, preserving history.
  • Open source. Customize to your needs, integrate with other services.
  • B2B focus. Tools tailored specifically for complex B2B sales.
  • Sales analytics. Track performance, increase company profits.

Features

  • WhatsApp integration
  • B2B automation
  • Open source
  • Flexible settings
  • Scalability
SugarCRM
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№7

Zoho CRM

Zoho CRM - хмарна CRM для автоматизації продажів, маркетингу та сервісу. Інтегруйте WhatsApp для зручного спілкування з клієнтами та ефективного управління відносинами. Підвищуйте продажі з Zoho CRM!

Platform Advantages

  • Єдиний простір. Об'єднайте продажі, маркетинг та підтримку в Zoho CRM для ефективної роботи.
  • Зв'язок у WhatsApp. Спілкуйтеся з клієнтами безпосередньо в системі, швидко та зручно.
  • Автоматизація рутини. Звільніть час команди, автоматизувавши повторювані завдання.
  • Персоналізація. Адаптуйте Zoho CRM під унікальні потреби вашого бізнесу.

Features

  • Інтеграція WhatsApp
  • Автоматизація процесів
  • Зрозумілий інтерфейс
  • Масштабування бізнесу
  • Підтримка 24/7
Zoho CRM
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№8

SuiteCRM

SuiteCRM: Open-source CRM with flexible customization. Ideal solution for WhatsApp integration and customer base management. Customize it to your business needs!

Platform Advantages

  • WhatsApp Communication. Communicate with customers directly from SuiteCRM, all in one place.
  • SuiteCRM Personalization. Customize the system to your business needs, flexibly and efficiently.
  • Open Source. Full control over data and functionality, without vendor lock-in.
  • Cost Savings. No license fees, optimize automation costs.

Features

  • WhatsApp Integration
  • Free CRM
  • Flexible Customization
  • Open Source
  • Automated Reporting
SuiteCRM
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№9

OneBox OS

OneBox OS: CRM/ERP system with WhatsApp integration. Automate processes, telephony, warehouse, and document management on one platform. Manage clients and sales more efficiently!

Platform Advantages

  • Customer communication. Communicate in WhatsApp directly from OneBox OS, don't miss a single message.
  • Management in one place. Everything: sales, marketing, support - in one platform.
  • Sales automation. Set up sales funnels and automate routine tasks.
  • Business optimization. Processes, telephony, warehouse, documents - all in OneBox OS.

Features

  • WhatsApp integration
  • Business automation
  • CRM+ERP in one
  • Effective management
  • OneBox OS platform
OneBox OS
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№10

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - Microsoft's CRM system that enhances sales capabilities. Deep integration with Microsoft 365 and Copilot increases productivity. Dynamics 365 Sales makes it easy to manage customers and automate sales processes, having all the data in one system.

Platform Advantages

  • Єдина платформа. All customer data in one place, improves collaboration between departments.
  • Sales automation. Automate routine tasks to focus on deals.
  • Copilot: AI assistant. Use AI to analyze data and personalize communications.
  • Microsoft 365 integration. Easily work with Outlook, Teams, and other familiar tools.

Features

  • Convenient WhatsApp communication
  • Sales automation
  • Integration with Microsoft 365
  • Copilot Artificial Intelligence
  • Centralized data management
Microsoft Dynamics 365 Sales
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№11

Capsule CRM

Capsule CRM - easy CRM for managing contacts, deals, and projects. It is ideal for integration with WhatsApp so as not to lose any client! Try Capsule CRM for effective communication and growth of your business.

Platform Advantages

  • Convenient communication. Communicate with customers directly from the platform, all in one place.
  • Sales automation. Simplify the sales funnel and increase profits.
  • Project control. Monitor progress and tasks in real time.
  • Data analysis. Get reports for making informed decisions.

Features

  • Integration with WhatsApp
  • Easy to use
  • Contact management
  • Sales automation
  • Project tracking
Capsule CRM
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№12

SalesDrive

SalesDrive CRM - a solution for e-commerce: sales automation, integration with marketplaces, delivery services, and payment systems. Optimize inventory management and communication with customers, including WhatsApp.

Platform Advantages

  • Time saving. Automate routine tasks and focus on sales, don't waste time.
  • 24/7 customer support. Always in touch with customers via convenient WhatsApp channel.
  • Sales automation. Integrations with marketplaces, delivery, and warehouse - all in SalesDrive.
  • Increased loyalty. Personalized communication in WhatsApp is the key to satisfied customers.

Features

  • WhatsApp CRM
  • SalesDrive: e-commerce
  • Integrations for business
  • Sales automation
  • Accounting + WhatsApp
SalesDrive
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№13

Nutshell

Nutshell: CRM + email marketing for B2B. Simplify sales and automate communication. WhatsApp integration is not available, but there are excellent alternatives for effective customer relations.

Platform Advantages

  • Convenient communication. Connect with customers on WhatsApp directly from Nutshell, all in one place.
  • Time saving. Automate routine tasks, more time for sales.
  • Clear analytics. Track communication effectiveness, improve results.
  • Personalized marketing. Email newsletters and WhatsApp messages for each customer.

Features

  • Simple CRM
  • WhatsApp integration
  • Email marketing
  • B2B orientation
  • Sales automation
Nutshell
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№14

KeepinCRM

KeepinCRM - a simple CRM for small and medium-sized businesses with WhatsApp integration! Manage customers, tasks, deals, inventory, and finances in one place. Convenient WhatsApp integration for effective customer communication.

Platform Advantages

  • Customer communication. Communicate in your familiar messenger, all in one place.
  • Sales automation. Deals move faster, increasing your profit.
  • Accounting and finance. Control money and inventory without extra spreadsheets.
  • KeepinCRM convenience. Intuitive interface, easy to learn and use.

Features

  • Simple CRM for SMB
  • WhatsApp integration
  • Customers and deals
  • Tasks and finances
  • Sales automation
KeepinCRM
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№15

amoCRM

amoCRM - CRM where customer communication is at the center! Sell through chat funnels, automate with bots, and unite all messengers in one place. Integrates perfectly with WhatsApp for effective sales!

Platform Advantages

  • Increased sales. Easily attract customers and increase conversion rates with chat funnels.
  • Omnichannel in action. All your customer communications in one place, conveniently and efficiently.
  • Communication automation. Chatbots answer questions 24/7, saving you time.
  • Instant customer support. Quick response to inquiries increases customer loyalty to your business.

Features

  • WhatsApp Integration
  • Chat sales funnels
  • Omnichannel communications
  • amoCRM for business
  • Sales automation
amoCRM
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№16

Bitrix24

Bitrix24 - CRM system with WhatsApp integration and other channels. Organize sales, customer communications, and projects in a single workspace. Everything your business needs in one place! benefit1 - Customer communication

Platform Advantages

  • Зв'язок з клієнтами. Communicate in WhatsApp directly from Bitrix24, don't miss a single request.
  • Sales in messenger. Accept orders and payments via WhatsApp for customer convenience.
  • Sales automation. Create sales funnels and automate deal processing in Bitrix24.
  • 24/7 customer support. Provide instant customer support in a convenient communication channel.

Features

  • WhatsApp integration
  • Sales automation
  • Unified workspace
  • Convenient contact center
  • Project management
Bitrix24
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№17

Odoo CRM

Odoo CRM - part of the powerful Odoo ERP system. Manage sales effectively by integrating CRM with WhatsApp. Automate processes, improve customer communication, and increase profits!

Platform Advantages

  • Single workspace. Everything: sales, support, marketing - in one Odoo app for seamless operation.
  • WhatsApp connection. Communicate with customers directly from Odoo, without switching between applications.
  • Sales automation. Increase sales with automatic reminders and personalized offers.
  • Data analysis. Get reports on communication effectiveness and improve your strategy.

Features

  • Sales automation
  • WhatsApp integration
  • Holistic customer overview
  • Convenient deal management
  • Odoo ERP ecosystem
Odoo CRM
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№18

Close

Close CRM - a powerful platform for sales teams focused on calls and email campaigns. Integrate WhatsApp via API and automate communication for effective sales!

Platform Advantages

  • Convenient communication. Communicate with customers in WhatsApp directly from Close, without switching between applications.
  • More sales. Automate communication and close more deals in less time.
  • Time saving. All correspondence and call history in one place, quick access to data.
  • Personalized approach. Send personalized WhatsApp messages to stay in touch.

Features

  • WhatsApp Automation
  • Effective Calls
  • Convenient Email Sequences
  • Integration with Close CRM
  • Sales Optimization
Close
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№19

Pipedrive

Pipedrive - CRM for sales growth. Visualize the sales pipeline, track deals, and convert leads into customers. Easy integration with WhatsApp for effective communication.

Platform Advantages

  • WhatsApp connection. Communicate with customers directly from Pipedrive, save history.
  • Deals convert faster. WhatsApp in Pipedrive = fast contact and deals.
  • Sales automation. Send messages, remind about yourself.
  • Pipeline optimization. Visualize the sales pipeline, act effectively.

Features

  • WhatsApp integration
  • Pipedrive: deals
  • Visual pipeline
  • Sales automation
  • User-friendly interface
Pipedrive
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CRM Comparison

# CRM For Whom Main Functions Free Tier Starting Price
1CPAshkaDropshippers, eCommerce, entrepreneursAccounting, integration, automationFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesAutomation, integrations, WhatsAppFree version up to 50 orders per monthfrom $9/month
3Vtiger CRMSales, marketing, supportSales, marketing, support, automation15-day trialfrom $15/month per user
4Less Annoying CRMSmall business, entrepreneursSimplicity, WhatsApp integration, small businessTest 30 days$19/month per user
5monday sales CRMSmall business, salesFlexibility, integration, automationFree plan (up to 2 users)from $12/month per user (min. 3 seats)
6SugarCRMB2B sales, marketingOpen architecture, flexibility, WhatsApp integrationFree trialfrom $49/month per user
7Zoho CRMМалий бізнес, середній бізнесАвтоматизація продажів, маркетинг, сервісБезкоштовний план (до 3 користувачів)від $20/міс за користувача
8SuiteCRMSMBs, EnterprisesOpen Source, Flexibility, CustomizationOpen Source Software (free)from $0/month (self-hosted)
9OneBox OSSMB, Medium businessCRM, ERP, WhatsApp integrationSome applications are freefrom $1.99/month (for 1000 records)
10Microsoft Dynamics 365 SalesSmall, medium, large businessCustomer management, automation, integration30 day trialfrom $65/month per user
11Capsule CRMSmall business, startupsContacts, deals, projects, WhatsApp integrationFree planfrom $18/month per user
12SalesDrivee-commerce, entrepreneursSales automation, integrations, CRM14-day trialfrom 349 UAH/month
13NutshellB2B, sales, marketingCRM, email marketing, automation14-day trialfrom $16/month per user
14KeepinCRMSmall business, SMBCustomers, deals, WhatsApp7-day trialfrom 290 UAH/user/month
15amoCRMSmall business, salesChat funnels, automation, integration14-day trialFrom $15/month per user
16Bitrix24Small, medium businessCRM, automation, communicationsFree planfrom $61/month (5 users)
17Odoo CRMSmall business, medium businessIntegration, automation, profitOne App Free (CRM free)from €24.90/month per user
18CloseB2B, SaaS, SalesCalls, Email, Automation, WhatsApp API14-day Trialfrom $49/month per user
19PipedriveSmall business, salesSales pipeline, automation, integration14-day trialfrom $14.90/month per user

FAQ

? What does the connection between messenger and customer management provide?
Improves communication, automates processes, centralizes customer data for better service
? Why is this beneficial for my business?
Process requests more efficiently, personalize communication, increase sales and customer loyalty
? How to choose the right platform for me?
Consider business size, needs, budget, functionality, integration capabilities, and user reviews
? What are the main advantages of this integration?
Convenience of communication, speed of responses, automation of routine tasks, better control over sales processes
? How much does it cost to connect and use?
The price depends on the selected platform, tariff plan, number of users, and additional features. Check with the supplier