Top 12 CRMs with Instagram Integration

A Review of Top CRMs for Business with Instagram Integration

Choose a CRM for your team

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate accounting for dropshippers and sales! Integration with Instagram for easy order management. Optimize your business, increase profits!

Business Advantages

  • Instagram lead generation. Attract customers from Instagram directly into the system.
  • Accounting for dropshippers. Automatic calculation of payments and orders.
  • Time saving. Automation of routine, more time for development.
  • Reporting and analytics. Control your business, make informed decisions.

Characteristics

  • Integration with Instagram
  • CPA Automation
  • Accounting for dropshippers
  • Ukrainian market
  • User-friendly interface
CPAshka
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№2

LP-CRM

LP-CRM - Ukrainian CRM for product businesses, e-commerce, and service industries. Integrate Instagram, automate sales, manage customers, and increase profits! All in one system.

Business Advantages

  • Instagram Integration. Manage communication with customers on Instagram directly from LP-CRM, don't miss a single request.
  • Increased Sales. Instagram marketing automation, personalized offers, and fast order processing.
  • Time Savings. Automate routine tasks, focus on business development and strategy.
  • Performance Analysis. Track the results of advertising campaigns and customer interactions on Instagram, improve performance.

Characteristics

  • Instagram Direct Integration
  • Sales Automation
  • User-Friendly Interface
  • Ukrainian Support
  • For E-commerce and Services
LP-CRM
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№3

SuiteCRM

Open-source CRM, flexible in customization. Integrate Instagram to improve customer engagement and automate business processes. Streamline sales and marketing with SuiteCRM!

Business Advantages

  • Instagram in SuiteCRM. Manage customer communications directly from the CRM.
  • Personalized experience. More customer information = better solutions.
  • Open-source flexibility. Customize the system to suit your business needs.
  • Resource saving. Marketing and sales automation in one place.

Characteristics

  • Instagram Integration
  • Open-source flexibility
  • Wide customization
  • SuiteCRM power
  • Customer management
SuiteCRM
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№4

Close

Close is a CRM for sales departments focused on calls and email marketing automation. Instagram integration is not included, but Close offers powerful tools for effective customer communication management.

Business Advantages

  • Instagram leads in Close. Manage leads from Instagram directly in Close, don't miss a single deal.
  • Customer connection. Respond to messages and comments promptly, increase loyalty.
  • Personalized communication. Collect data about customers on Instagram to make your offers relevant.
  • Sales automation. Set up a sales funnel in Instagram, automate routine tasks.

Characteristics

  • Integration with Instagram Direct
  • Sales automation
  • Convenient call reports
  • Scenario-based email campaigns
  • Teamwork optimization
Close
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№5

Nutshell

Nutshell CRM: simple B2B CRM with powerful email marketing. Integration with Instagram allows you to build strong customer relationships and increase sales. Ideal for teams that value simplicity and efficiency.

Business Advantages

  • Simple customer management. The entire history of communication with the client in one place. Saving time and increasing efficiency.
  • Integration with Instagram. Easily track leads and manage communication directly from Instagram.
  • Sales automation. Nutshell automates routine tasks, allowing you to focus on sales.
  • Powerful email marketing. Engage customers with targeted email campaigns.

Characteristics

  • Integration with Instagram
  • Simple B2B CRM
  • Email marketing
  • Sales automation
  • User-friendly interface
Nutshell
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№6

Pipedrive

Pipedrive - CRM to increase deal conversion. Visualize your sales pipeline and manage leads more efficiently. Integrates with Instagram to attract customers and track their activity.

Business Advantages

  • Instagram leads. Capturing leads from Instagram directly into Pipedrive, without losses!
  • Sales growth. Personalized communication leads to closing deals!
  • Funnel optimization. Visualize Instagram leads in the Pipedrive sales funnel.
  • Effective response. Instant notifications about actions of leads from Instagram.

Characteristics

  • Integration with Instagram
  • Sales visualization
  • Deal automation
  • User-friendly interface
  • Increased conversion
Pipedrive
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№7

Binotel SmartCRM

Binotel SmartCRM - CRM for sales from Instagram! 360° customer profile, analytics, tasks and integration with Binotel telephony. Manage sales and communicate with customers more effectively.

Business Advantages

  • All in one place. Full information about customers from Instagram and calls in one card.
  • Personalized communication. Communicate with customers more effectively, knowing their Instagram preferences.
  • Performance analytics. Evaluate Instagram performance and adjust your strategy.
  • Increased sales. Easily convert Instagram followers into customers.

Characteristics

  • Integration with Instagram
  • 360° customer profile
  • Sales analytics
  • Task management
  • Integration with PBX
Binotel SmartCRM
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№8

Creatio (Sales)

Creatio (Sales) - low-code CRM platform for sales and marketing automation. Integrate Instagram, manage leads, and build effective sales funnels. Grow your business faster with Creatio!

Business Advantages

  • Leadership in social networks. Manage communications with Instagram directly in Creatio, increase sales.
  • Low code - flexibility. Customize the platform to meet business needs without programming.
  • Sales automation. Increase team efficiency, optimize the sales funnel.
  • Process optimization. Automate business processes, improve customer experience.

Characteristics

  • Instagram CRM integration
  • Sales automation
  • Low-code constructor
  • Process optimization
  • Creatio Sales CRM
Creatio (Sales)
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№9

Copper

Copper - A CRM built for Google Workspace. Its deep integration with Gmail makes it an ideal choice for teams that actively use email. While Copper doesn't focus on Instagram, its Google integration capabilities allow for effective customer base management.

Business Advantages

  • All in Gmail. Manage customers directly from your email, without switching between tabs, saving time.
  • Connection to Instagram. Improve customer service, track and respond to comments.
  • Routine automation. Automate tasks, focus on sales, not administration.
  • Complete customer history. Collect all customer information in one place for better understanding.

Characteristics

  • Instagram CRM Integration
  • Easy marketing in Copper
  • Sales automation
  • Copper+Gmail=efficiency
  • Customer management
Copper
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№10

Bitrix24

Bitrix24 - CRM and workspace for business! Manage sales, process requests through the contact center, and coordinate projects in one place. Integration with Instagram for effective lead generation and communication with clients!

Business Advantages

  • Clients from Instagram in Bitrix24. All communication and orders in one place.
  • Sales automation. More leads and deals without manual work.
  • Convenient processing of requests. Respond to customers quickly and efficiently.
  • Instagram analytics. Evaluate the effectiveness of advertising and content.

Characteristics

  • Integration with Instagram Direct
  • Sales automation
  • Unified workspace
  • Project management
  • Contact center in CRM
Bitrix24
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№11

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for effective sales. Deep integration with Microsoft 365 and Copilot automates processes and improves customer interaction. Integrate with Instagram for direct sales and lead generation!

Business Advantages

  • Customer connection. Manage Instagram dialogues directly in Dynamics 365, improving customer experience.
  • Sales optimization. Analyze Instagram data to find new leads and increase profits.
  • Copilot for efficiency. Use AI to personalize communication and automate routine tasks.
  • Unified platform. Dynamics 365 + Instagram: everything for sales in one place, with analytics and reporting.

Characteristics

  • Effective customer management
  • Sales automation
  • Instagram integration
  • Real-time data analysis
  • Decision support
Microsoft Dynamics 365 Sales
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№12

OneBox OS

OneBox OS - CRM/ERP platform for business. Manage processes, telephony, warehouse and documents in one solution. Integration with Instagram for effective sales and customer communication!

Business Advantages

  • Instagram + OneBox OS. Manage sales and customer communication directly from the platform.
  • Marketing automation. Attract more customers from Instagram by setting up auto funnels.
  • Convenient communication. Respond to comments and messages in one interface.
  • Customer accounting. The entire history of interaction with Instagram in the client's card.

Characteristics

  • Integration with Instagram Direct
  • Sales automation
  • Comprehensive ERP solution
  • Customer base management
  • Effective telephony
OneBox OS
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CRM Overview and Comparison

# CRM Name For Whom Main Functions Free Tier Price From
1CPAshkaDropshippers, e-commerceCRM, dropshipping, automationFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesInstagram integration, sales automation, customer managementFree version for up to 50 orders per monthfrom $9/month
3SuiteCRMSmall business, enterprisesOpen source, flexibility, Instagram integration, automation, sales optimization, marketing optimizationOpen Source (free)from $0/month (self-hosted)
4CloseB2B, sales, startupsCalls, Email marketing, Automation14-day trialfrom $49/month per user
5NutshellB2B, small businessSimplicity, automation, integration14 day testfrom $16/month per user
6PipedriveSmall business, salesSales management, funnel visualization, Instagram integration14 days trialfrom $14.90/month per user
7Binotel SmartCRMSmall business, salesCustomer profile, integration, analytics-from 399 UAH/month per employee
8Creatio (Sales)Sales, marketingSales automation, lead management, sales funnelsFree trial accessprice on request
9CopperSmall business, SaaSGmail integration, Google Workspace, ease of use14-day trialfrom $29/month per user
10Bitrix24Small business, medium businessCRM, Collaboration, AutomationFree planfrom $61/month (5 users)
11Microsoft Dynamics 365 SalesSales, marketing, serviceSales automation, integration, Copilot30-day trialFrom $65/month per user
12OneBox OSSMB, enterprisesCRM/ERP, automation, integrationSome applications are freefrom $1.99/month (per 1000 records)

Questions and Answers

? What does linking a social network to customer accounting provide?
Receive orders, comments, and messages in one place. Analyze behavior to sell better.
? What are the benefits of combining platforms?
Improve service, automate responses, and increase sales through centralized management.
? Why is integration important for business?
Optimize communication, track advertising effectiveness, personalize interaction with each client.
? What opportunities does combining social networks and accounting provide?
Centralized data management, task automation, improved analytics, and increased customer loyalty.
? How to choose the optimal platform with this functionality?
Consider business size, necessary functions, budget, and the availability of required integrations, such as with Instagram.