The 16 Best CRMs for Online Sales

Effective CRMs for online sales: comparison and selection

Test and choose a CRM

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, optimize sales and increase profits! User-friendly interface, analytics and integrations for effective online business management.

Business Advantages

  • Automation of accounting. Accurate calculation of payments to dropshippers, avoiding errors and saving time.
  • Simple integration. Easy connection to popular platforms and services, quick start.
  • Dropshipper management. Control over the effectiveness of each partner, increasing sales volumes.
  • Real-time reporting. Analysis of sales indicators, making informed decisions for business development.

Main Parameters

  • Sales automation
  • Convenient accounting of dropshippers
  • Ukrainian CRM for dropshipping
  • Real-time reporting
  • 24/7 support
CPAshka
№2

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Automate sales, manage customers, increase profits! Ideal for online trading.

Business Advantages

  • Automation of routine. Frees up the team's time for strategic tasks and business development.
  • Clear interface. Intuitive, easy to learn and use.
  • Control of transactions. Manage all deals in one place, increase conversion.
  • Ukrainian support. Quick and qualified assistance from the LP-CRM team.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Integration with platforms
  • Ukrainian support
  • Reporting and analytics
LP-CRM
№3

SuiteCRM

SuiteCRM - Powerful open source CRM for online sales. Flexible customization to suit your business needs, process automation and broad integrations. Free alternative for scaling your business.

Business Advantages

  • Open source. Flexibility of settings for business processes and needs.
  • Free license. Saving money on software, only support/development.
  • Scalability. Grow with SuiteCRM, adding features.
  • Data centralization. All customer information in one place.

Main Parameters

  • Open source
  • Flexible setup
  • User-friendly interface
  • Sales automation
  • Customer data center
SuiteCRM
№4

Odoo CRM

Odoo CRM is a part of the powerful Odoo ERP system, the perfect solution for online sales. Centralize all customer data, automate sales, and increase sales volumes with Odoo CRM! Integration with other Odoo modules.

Business Advantages

  • All in one place. Manage all aspects of your business from a single Odoo platform.
  • Clear interface. Intuitive design for easy team adaptation.
  • Automation of routine. Save time by automating everyday tasks and processes.
  • Full control of deals. Track every deal from start to close, increasing profits.

Main Parameters

  • Sales automation
  • Integration with Odoo
  • User-friendly interface
  • Sales data analysis
  • 24/7 customer support
Odoo CRM
№5

SugarCRM

SugarCRM - Flexible open-source CRM, ideal for B2B sales. Customize your CRM to fit your needs, automate sales processes and increase profits!

Business Advantages

  • Full flexibility. Adapt the platform to the needs of your business, not vice versa.
  • Open source. Control data and integrate with any service.
  • B2B optimization. Increase sales efficiency in a complex B2B environment.
  • Scalability. Grow your business without limits, SugarCRM grows with you.

Main Parameters

  • Open source CRM
  • B2B automation
  • Ease of customization
  • Scalability
  • Data integration
SugarCRM
№6

Agile CRM

Agile CRM - a comprehensive CRM for online sales that combines sales, marketing, and customer support functions in a single, user-friendly platform. Automate processes and increase the efficiency of your business!

Business Advantages

  • Everything in one place. Sales, marketing, and service management in a single platform for better coordination.
  • Automation of routine. Automate repetitive tasks to focus on strategy and growth.
  • Clear analytics. Track key metrics, analyze data, and make informed decisions.
  • Increased loyalty. Personalized communication and quality service for satisfied customers.

Main Parameters

  • All in one interface
  • Sales automation
  • 360° customer support
  • Clear interface
  • Easy integration
Agile CRM
№7

Salesforce Sales Cloud

Salesforce Sales Cloud - a leading CRM for automating sales and building an effective funnel. Get powerful analytics tools, increase team productivity, and increase profits. The perfect solution for scaling your business!

Business Advantages

  • Increased sales. Salesforce Sales Cloud helps you find more leads and close deals faster.
  • Improved analytics. Get valuable insights to make informed decisions and optimize your strategy.
  • Centralized platform. All customer data in one place, simplifying team collaboration and access to information.
  • Automation of routine. Automate repetitive tasks to focus on strategic initiatives.

Main Parameters

  • Sales automation
  • User-friendly interface
  • Deep analytics
  • Building funnels
  • 24/7 support
Salesforce Sales Cloud
№8

Less Annoying CRM

Less Annoying CRM - an extremely simple CRM system for small businesses. No unnecessary functions, only what you need for effective online sales. Focus on customers, not complex software!

Business Advantages

  • Intuitively understandable. Easy interface, quick team training, no unnecessary features.
  • Easy customer management. Store communication history, reminders, and contacts in one place.
  • Saving time and money. No more wasting time on routine, focus on business development.
  • Support at every step. Help from the Less Annoying CRM team is always there to answer questions.

Main Parameters

  • Simple interface
  • Convenient navigation
  • Quick search
  • Free support
  • Affordable price
Less Annoying CRM
№9

KeyCRM

KeyCRM - Ukrainian CRM for e-commerce: consolidate orders from marketplaces, social networks, and messengers into a single window. Inventory management, convenient customer communication, and powerful analytics to boost sales.

Business Advantages

  • All channels in one window. Consolidate orders from marketplaces, websites, messengers, and telephony into a single KeyCRM interface.
  • Communication optimization. Communicate with customers from one place, save history, and increase loyalty.
  • Inventory automation. Manage inventory, avoid shortages and surpluses, and optimize logistics with KeyCRM.
  • Sales analytics. Get clear reports on sales, customers, and marketing performance for decision-making.

Main Parameters

  • All in one place
  • Channel integration
  • Convenient analytics
  • Sales automation
  • Ukrainian support
KeyCRM
№10

Pipedrive

Pipedrive - CRM designed to increase deal conversion. Visualize your sales process with intuitive pipelines and easily manage deals at every stage. Increase sales efficiency today!

Business Advantages

  • Convenient pipeline. Visualize the sales process and easily manage deals.
  • Clear analytics. Get real-time reports to improve your strategy.
  • Routine automation. Focus on customers, not repetitive tasks.
  • Increased profits. Effective deal management leads to sales growth with Pipedrive.

Main Parameters

  • Convenient sales pipeline
  • Routine automation
  • Increased deal conversion
  • Integration with tools
  • Easy to use
Pipedrive
№11

Bitrix24

Bitrix24 - A CRM system and workspace that unifies sales, contact center, and projects. Manage customers, automate your sales funnel, and communicate with your team in one place. The ideal solution for online business!

Business Advantages

  • All in one place. Manage sales, projects, and communications on the single Bitrix24 platform.
  • Routine automation. Forget about repetitive tasks, Bitrix24 automates sales processes.
  • Sales growth. Effective management of customers and deals brings more profit.
  • User-friendly interface. Intuitive, easy to learn and use every day.

Main Parameters

  • Sales automation
  • Website integration
  • User-friendly interface
  • Reporting and analytics
  • Cloud solution
Bitrix24
№12

Binotel SmartCRM

Binotel SmartCRM - CRM for online sales with a 360° customer card, analytics, and tasks. Integration with Binotel PBX for a complete picture of communications. Optimize sales and increase loyalty!

Business Advantages

  • 360° customer profile. The entire history of communications and deals in one place for quick response.
  • Integration with telephony. Automatic collection of call data, call listening.
  • Sales analytics. Track key metrics to improve results.
  • Task automation. Reminders and planning to not forget anything.

Main Parameters

  • 360° customer profile
  • Online sales analysis
  • Tasks and reminders
  • Integration with Binotel PBX
  • Sales automation
Binotel SmartCRM
№13

Copper

Copper - CRM built for Google Workspace. Integrates with Gmail, Calendar, and other Google tools. Manage deals, track customers, and increase sales without leaving the familiar Google interface.

Business Advantages

  • Gmail Integration. Copper is tightly integrated with Gmail, making work fast and convenient.
  • Sales Optimization. Increase sales through better customer and deal management.
  • Easy to Use. Intuitive interface that does not require lengthy training.
  • Real-time Reporting. Track performance metrics and make informed decisions.

Main Parameters

  • Sales Automation
  • Gmail Integration
  • User-Friendly Interface
  • Sales Reporting
  • Customer Support
Copper
№14

amoCRM

amoCRM - CRM system with a focus on messengers. Create chat sales funnels, use bots for automation, and communicate with customers through all popular channels in one window. An ideal solution for online sales!

Business Advantages

  • Chat funnels. Automate sales through messengers, increasing conversion.
  • Omnichannel. All customer inquiries in one window, don't lose a single lead!
  • Simple integrations. Easily connect the services you need and automate routine tasks.
  • Intuitive interface. An intuitive platform for quick team training.

Main Parameters

  • Convenient CRM for online sales
  • Messenger focus: chatbots, omnichannel
  • Sales automation in amoCRM
  • Increasing profits with amoCRM
  • Integration with your favorite services
amoCRM
№15

Nutshell

Nutshell is a CRM and email marketing in one tool. It's the ideal solution for B2B teams looking to simplify sales and automate customer communication. Boost online sales efficiency with Nutshell!

Business Advantages

  • Intuitive interface. Easy to learn and use, no extensive training required.
  • Email marketing. Built-in tools for effective email campaigns and customer engagement.
  • All in one place. Nutshell combines sales and marketing for your B2B.
  • Sales growth. Helps increase deal volume and improve customer relationships.

Main Parameters

  • Intuitive interface
  • Sales automation
  • Powerful email marketing
  • B2B focus
  • Simple implementation
Nutshell
№16

SalesDrive

SalesDrive - CRM for online trading: automate sales! Integration with marketplaces, delivery services and payment systems. Inventory management, customer base, analytics. Optimize your online store!

Business Advantages

  • Integration with everything. Everything in one place: marketplaces, delivery, payment and warehouse for efficient operation.
  • Automation of routine. Forget about manual data entry and repetitive tasks.
  • Profit growth. Optimize the sales funnel and increase the average check.
  • User-friendly interface. Intuitively understandable design for easy adaptation of the SalesDrive team.

Main Parameters

  • Sales automation
  • Integrations for e-com
  • User-friendly interface
  • 24/7 support
  • Increased profits
SalesDrive

CRM Overview and Comparison

# System Scope of Application Key Features Trial Period Base Price From
1CPAshkaDropshippers, online storesDropshipping, CRM, automationFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesSales automation, customer management, profit increaseFree version for up to 50 orders per monthfrom $9/month
3SuiteCRMSmall business, enterprisesOpen source, customization, automationOpen source software (free)from $0/month (self-hosted)
4Odoo CRMSmall business, salesAutomation, integration, centralizationOne App Free (CRM for free)from €24.90/month per user
5SugarCRMB2B, sales, marketingConfiguration, automation, B2BFree testfrom $49/month per user
6Agile CRMSmall business, startupsAutomation, marketing, supportFree plan (up to 10 users)from $8.99/month per user
7Salesforce Sales CloudSmall, medium, large businessSales automation, analytics, productivity30 day trialfrom $25/month per user
8Less Annoying CRMSmall business, entrepreneursSimplicity, customers, salesTest 30 days$19/month per user
9KeyCRME-commerce, small/medium businessOrders, communication, analytics14-day trialfrom $19/month
10PipedriveSmall business, salesDeals, pipeline, automation14 day trialfrom $14.90/month per user
11Bitrix24Small business, entrepreneursCRM, automation, communicationsFree planfrom $61/month (5 users)
12Binotel SmartCRMSmall business, sales360° card, PBX integration, sales analytics-from UAH 399/month per employee
13CopperSales, Marketing, EnterprisesIntegration, Automation, Sales14-day Trialfrom $29/user/month
14amoCRMOnline sales, SMBMessengers, automation, chat funnels14 day testfrom $15/month per user
15NutshellB2B, sales, marketingCRM, email marketing, automation14-day trialfrom $16/user/month
16SalesDriveOnline stores, online tradingAutomation, integration, optimizationTest 14 daysfrom 349 UAH/month

Frequently Asked Questions

? What does customer management software provide?
Optimizes work with customers, increases conversion and loyalty
? What functions are important for online commerce?
Automation, analytics, integration with platforms, and mailings
? How to choose the appropriate software for business?
Consider company size, needs, budget, and integrations
? What are the advantages of integration with a website?
Data collection, personalization, quick response to customer requests
? How much does software implementation cost?
Depends on functionality, number of users, and support