TOP 16 CRM Platform Systems for Business in Ukraine

The Best CRMs to Grow Your Business: Review and Comparison.

Choose a CRM for your niche

№1

CPAshka

CPAshka - CRM system for dropshipping in Ukraine. Automate the accounting of dropshippers, control orders and increase profits. Integration with popular platforms. Optimize your business with CPAshka!

Main Advantages

  • Automatic accounting. Accurate calculation of payments to dropshippers, no mistakes! Saving time and resources.
  • Profitability control. Analysis of sales, products and partners to increase profits.
  • Convenient management. Simple interface, quick access to the necessary information.
  • Logistics optimization. Real-time order and shipment tracking for better service.

Functionality

  • CRM for dropshippers UA
  • Automatic calculation of payments
  • Convenient analytics
  • Integration with TTH
  • Process automation
CPAshka
№2

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Automate sales, manage customers and increase profits! Integration with popular services. Made in Ukraine.

Main Advantages

  • Understandable interface. Easy to learn, quick to start working with LP-CRM, without the need for lengthy training.
  • Ukrainian language support. Get quick and qualified help from our experts in your native language.
  • Sales automation. Optimize your sales funnel and increase profits with LP-CRM tools.
  • Integrations with services. Easily connect your favorite tools for comprehensive customer relationship management.

Functionality

  • Business automation
  • User-friendly interface
  • Integration with Nova Poshta
  • 24/7 customer support
  • Ukrainian development
LP-CRM
№3

HubSpot CRM

HubSpot CRM - free CRM with powerful marketing, sales and support tools. A single platform to attract customers and grow your business. Get started for free!

Main Advantages

  • Free start. Start with free tools, then scale.
  • All in one place. Marketing, sales and support management.
  • User-friendly interface. Intuitive design for easy navigation.
  • Sales automation. Increase sales team productivity.

Functionality

  • Free CRM
  • Marketing + sales
  • Single platform
  • Integration
  • Data analytics
HubSpot CRM
№4

Copper

Copper - CRM for Google Workspace that is tightly integrated with Gmail. Manage clients, deals, and team directly from your mailbox. Increase sales efficiency with Copper!

Main Advantages

  • Integration with Gmail. Convenient customer management directly from your mail, no switching!
  • Automation of routine. Forget about manual data entry, save time!
  • Sales improvement. Track deals, increase team efficiency!
  • Simple interface. Intuitive design, quick team training!

Functionality

  • Integration with Gmail
  • Simple interface
  • Task automation
  • Reporting and analytics
  • Convenient lead management
Copper
№5

Odoo CRM

Odoo CRM - A powerful CRM system integrated into the Odoo ERP ecosystem. Manage sales, marketing, and customer support effectively. Optimize business processes on a single platform!

Main Advantages

  • Single Platform. All business processes in one place, easy access to data.
  • Full Integration. Connection with other Odoo modules, no disruptions in work.
  • Sales Automation. Increase profit by optimizing the sales funnel.
  • Flexible Customization. Adapt the system to your business needs.

Functionality

  • ERP Integration
  • Sales Automation
  • User-Friendly Interface
  • Real-Time Analytics
  • Flexible Customization
Odoo CRM
№6

SalesDrive

SalesDrive - CRM for online stores that simplifies business management. Integration with marketplaces, delivery services, payment systems, and warehouse accounting in one solution. Optimize sales and increase profits with SalesDrive!

Main Advantages

  • All in one place. Integrations with marketplaces, delivery, payments, and warehouse for business control.
  • Sales growth. Automation and analytics help increase your store's profit.
  • Time saving. SalesDrive automates routine tasks, freeing up time for development.
  • Easy management. A user-friendly interface allows you to quickly set up and use all the functions.

Functionality

  • CRM for e-commerce
  • Integrations: all in one
  • Sales automation
  • Convenient warehouse management
  • SalesDrive Support
SalesDrive
№7

Capsule CRM

Capsule CRM is a lightweight CRM system for managing contacts, deals, and projects. Organize your business and build strong customer relationships. Try it for free!

Main Advantages

  • Simple integration. Easily integrates with other tools, saving you time.
  • Intuitive interface. User-friendly design for quick learning and efficient work.
  • Contact organization. Store all customer information in one place.
  • Sales growth. Track deals and increase your business revenue.

Functionality

  • Easy to use
  • Intuitive interface
  • Convenient contact management
  • Deal management
  • Project support
Capsule CRM
№8

Less Annoying CRM

Less Annoying CRM (LACRM) - a simple CRM system designed specifically for small businesses. No unnecessary features, only the necessary tools to organize the customer base and manage sales. Easy to set up and use.

Main Advantages

  • Ease of use. Intuitive interface, no special skills required.
  • Everything in one place. Manage customers, tasks and contacts efficiently.
  • Customer support. Quick and helpful assistance from our team.
  • Affordable price. Budget option for small businesses, without overpayments.

Functionality

  • Intuitive interface
  • Ease of learning
  • Affordable price
  • Customer support
  • No unnecessary features
Less Annoying CRM
№9

Creatio (Sales)

Creatio Sales - low-code CRM platform for sales automation. Easily customize and optimize business processes, improve customer experience, and increase profits. The perfect solution for any business!

Main Advantages

  • Quick adaptation. Change business processes without code, instantly responding to needs.
  • Sales automation. Increase profits by optimizing the customer journey from lead to deal.
  • Process flexibility. Easily customize processes to achieve unique business goals.
  • 360° client overview. Get a complete picture of interaction for a personalized approach.

Functionality

  • Business automation
  • Low code, speed
  • CRM with processes
  • Flexible configuration
  • Simple integration
Creatio (Sales)
№10

amoCRM

amoCRM - CRM system with a focus on messengers. Chat funnels, bot integration, and omnichannel dialogues for effective customer communication. Increase sales, automate processes, and improve customer service.

Main Advantages

  • Більше продажів. Manage customers in messengers, automate the sales funnel, and increase profits.
  • Omnichannel. Communicate with customers from any channel in a single interface: messengers, email, social networks.
  • Chatbots 24/7. Automate answers to questions and process requests around the clock, without the involvement of managers.
  • Convenience and simplicity. Easy interface, integration with popular services, quick training for the team.

Functionality

  • Chat sales funnels
  • Messenger integration
  • Omnichannel dialogues
  • Automation with bots
  • Simple interface
amoCRM
№11

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel for effective work with clients. 360° card, analytics, tasks and integration with PBX in one system. Optimize sales and improve service!

Main Advantages

  • 360° client profile. The entire history of interaction with the client in one place for better service.
  • Efficiency analytics. Track key indicators and optimize business processes.
  • Task automation. Simplify routine operations and increase team productivity.
  • Integration with Binotel PBX. Convenient call management and integration with telephony.

Functionality

  • 360° client profile
  • Business analytics
  • Tasks and reminders
  • PBX integration
  • User-friendly interface
Binotel SmartCRM
№12

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM system for sales automation. Deep integration with Microsoft 365 and Copilot helps to increase productivity, improve customer interaction and make informed decisions based on data.

Main Advantages

  • Integration 365. Full compatibility with other Microsoft applications for seamless operation.
  • Artificial Intelligence Copilot. Data analysis, advice and task automation for sales.
  • Sales increase. Optimize the sales funnel and close more deals.
  • Personalization. Customize to the needs of your business.

Functionality

  • Deep integration
  • Sales automation
  • AI-powered analytics
  • Experience personalization
  • Copilot Support
Microsoft Dynamics 365 Sales
№13

Salesforce Sales Cloud

Salesforce Sales Cloud - leading CRM for sales automation. Build an effective sales funnel, analyze data, and increase profits. An ideal solution for businesses of any size.

Main Advantages

  • Sales growth. Optimize your sales funnel and increase your business profits.
  • Data analysis. Get valuable insights to make informed decisions.
  • Personalization. Create a unique experience for every client.
  • Mobile access. Manage sales from anywhere and at any time.

Functionality

  • Cloud platform
  • Sales automation
  • Reporting and analytics
  • Integration with tools
  • Experience personalization
Salesforce Sales Cloud
№14

Nutshell

Nutshell is a simple CRM + email marketing for B2B teams. Optimize sales and build strong customer relationships. User-friendly interface and powerful features for your business.

Main Advantages

  • Easy start. Intuitive interface, quick setup and implementation for the team.
  • B2B focus. Specially designed for the needs and challenges of B2B sales.
  • Email marketing. Built-in tools for effective email campaigns directly in the system.
  • Sales automation. Free up time by automating routine tasks and increasing productivity.

Functionality

  • Simple interface
  • Email marketing
  • B2B orientation
  • Sales automation
  • Teamwork
Nutshell
№15

Bitrix24

Bitrix24 - CRM and workspace in one! Automate sales, set up a contact center, manage projects and communicate with the team. Everything you need for the effective operation of your business!

Main Advantages

  • Everything in one place. Communications, tasks, clients - in a single space for the team.
  • Sales growth. More deals thanks to sales funnel automation.
  • Business control. A complete picture of processes for decision-making.
  • Work optimization. Time saving, increased team productivity.

Functionality

  • Sales automation
  • Convenient contact center
  • Project management
  • Email integration
  • 24/7 cloud solution
Bitrix24
№16

SugarCRM

SugarCRM: Flexible open-source CRM platform designed specifically for B2B sales. Customize the system to fit your business needs, integrate with existing tools, and gain full control over customer data.

Main Advantages

  • Open source. Customization to fit your business needs, integration with other tools.
  • B2B focus. Tools designed specifically for complex B2B sales.
  • Sales automation. Increase sales team efficiency and reduce deal cycle time.
  • Flexible integration. Easily integrates with other business applications, such as ERP or marketing.

Functionality

  • Open source
  • B2B sales
  • Customization
  • Integrations
  • Flexibility
SugarCRM

CRM Comparison Table

# CRM Main Direction Features Trial Base Price From
1CPAshkaDropshippers, suppliersDropshipper accounting, order automation, integrationsFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesSales automation, customer management, integrationsFree version for up to 50 orders per monthfrom $9/month
3HubSpot CRMSmall business, marketing, salesFree CRM, automation, integrationFree planfrom $20/month per user
4CopperSales, marketing, managementGmail integration, deal management, team collaborationTest 14 daysfrom $29/month per user
5Odoo CRMSmall Business, EnterprisesSales Automation, Data Centralization, Application IntegrationOne App Free (CRM Free)From €24.90/month per user
6SalesDriveOnline stores, e-commerceIntegration, automation, optimization14-day trialfrom 349 UAH/month
7Capsule CRMSmall businesses, startupsContacts, deals, projectsFree planfrom $18/month per user
8Less Annoying CRMSmall business, entrepreneursSimplicity, accessibility, organization.30 day test$19/month per user
9Creatio (Sales)B2B, B2C, EnterpriseAutomation, CRM, low-codeFree trial accessprice on request
10amoCRMSmall business, salesChat funnels, omnichannel, automation14 day trialfrom $15/month per user
11Binotel SmartCRMSmall business, medium business360° card, automation, integration-from 399 UAH/month per employee
12Microsoft Dynamics 365 SalesAll industries, B2B, B2CSales automation, integration, analytics30 day testfrom $65/month per user
13Salesforce Sales CloudSales departments, managersSales automation, data analysis, profit increase30 day testfrom $25/month per user
14NutshellB2B teams, salesCRM, email marketing, B2B14 day testfrom $16/month per user
15Bitrix24Small business, medium businessCRM, automation, communicationFree planfrom $61/month (5 users)
16SugarCRMB2B sales, medium/large businessOpen source, flexibility, integrationFree trialfrom $49/month per user

FAQ

? What is this tool?
This is a customer relationship management solution that helps automate sales, marketing, and service
? What are the benefits of using it?
Increased efficiency, better understanding of customers, sales growth, improved service
? What are the popular solutions in Ukraine?
Salesforce, Creatio, NetHunt, KeyCRM, KeepinCRM, and others, a total of 16 platforms on the list
? How much does implementation cost?
The cost depends on the chosen solution, functionality, and data volume, ask providers for prices
? How to choose the right solution?
Consider business needs, budget, scalability, and integration with other tools