Top 12 Open Source CRM Systems: Ranked

Top best free CRMs for business: comparison and selection.

Choose a CRM for your business

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers and their orders. Optimize your business with our CRM system!

Key Advantages

  • Automation of dropshippers. CPAshka automatically calculates the profit of each dropshipper, saving you time.
  • Open source. Customize the system to the needs of your business, without restrictions.
  • User-friendly interface. Intuitive design allows you to quickly master the system.
  • Free use. Saving money on licenses and additional payments.

Functionality

  • Free CRM
  • Convenient integration
  • Accounting automation
  • Support for dropshippers
  • Ukrainian localization
CPAshka
№2

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Optimize sales, automate processes, control customers. An alternative to open source solutions for small and medium businesses.

Key Advantages

  • Free core. No fee for basic functionality, cost savings.
  • Flexible configuration. Customize the system to the needs of your business.
  • Ukrainian support. Quick help in your native language, problem solving.
  • Integration with services. Easy connection to Nova Poshta, Rozetka, etc.

Functionality

  • Open Source CRM
  • Ukrainian development
  • For e-commerce
  • Inventory management
  • User-friendly interface
LP-CRM
№3

Insightly

Insightly - CRM for small and medium-sized businesses that combines customer and project management capabilities. Integrations expand functionality. Not open source, but a great solution for business process automation.

Key Advantages

  • Budget flexibility. Free start and scale as needed, you only pay for the features you need.
  • Full data control. Your data on your servers, no hidden fees or dependencies.
  • Integration with everything. Easily connect with other tools for smooth teamwork.
  • Tools for SMB. Simple sales and project management, ideal for small business.

Functionality

  • Open source flexibility
  • CRM + projects together
  • Integrations for SMB
  • Development for SMB
  • Insightly simplicity
Insightly
№4

amoCRM

amoCRM - CRM with a focus on messengers. Build chat sales funnels, automate communication with customers using bots, and conduct dialogues from all channels in one place. A great solution for companies looking to use messengers to attract and retain customers.

Key Advantages

  • Flexibility of settings. Adapt the system to the needs of your business, not vice versa.
  • Integration with messengers. Easily communicate with customers in their favorite channels.
  • Omnichannel. All your chats in one window, don't miss a single request.
  • Sales growth. Chat funnels and bots will increase conversion and profit.

Functionality

  • **Open Source CRM:** Free CRM
  • Flexible customization
  • Open source
  • Developer community
  • Independence from the vendor
amoCRM
№5

Odoo CRM

Odoo CRM - CRM module as part of the open-source ERP Odoo. A comprehensive solution for managing sales, marketing, and customer service. Integration with other Odoo modules for business process automation.

Key Advantages

  • Free start. Basic features for testing, free and without limitations.
  • Full integration. Connection with other Odoo modules for data integrity.
  • Flexibility of settings. Adapt to business needs, expand functionality.
  • Code transparency. Open code, control and independence from the vendor.

Functionality

  • Free CRM
  • Open source
  • ERP integration
  • Flexible configuration
  • Scalability
Odoo CRM
№6

monday sales CRM

Monday sales CRM is a flexible CRM system based on monday.com, adapted for sales teams. Automate processes, track deals and increase productivity with the familiar monday.com interface.

Key Advantages

  • Adaptation. Customize to team needs, without code!
  • Transparency. Track deals and team performance.
  • Automation. Free up time by automating routines.
  • Sales growth. More deals, happy customers!

Functionality

  • Відкритий код CRM
  • monday sales CRM
  • Гнучкий для продажів
  • Командна робота
  • На базі monday.com
monday sales CRM
№7

Salesforce Sales Cloud

Salesforce Sales Cloud is a leading CRM for sales automation. Powerful sales funnels, in-depth analytics, and personalized customer interactions. Suitable for businesses of any size, but there are open-source alternatives.

Key Advantages

  • Flexibility of adaptation. Customize to business needs without restrictions.
  • Code transparency. Full control over functionality and data.
  • Cost savings. No license fees, only development.
  • Developer community. Support and exchange of experience with other users.

Functionality

  • CRM Open Source: Flexibility
  • Free
  • Open source
  • Community
  • Configuration
Salesforce Sales Cloud
№8

SugarCRM

SugarCRM: Flexible open-source CRM system, ideal for B2B sales. Customize to your business needs and integrate with other tools. Expand capabilities and control data.

Key Advantages

  • Full customization. Customize to business needs without limitations.
  • Data control. Your data in your infrastructure, full control.
  • Unlimited integration. Easily integrates with other systems.
  • Cost reduction. No license fees, cost savings.

Functionality

  • Open source
  • Flexible setup
  • B2B solution
  • Sales automation
  • Scalability
SugarCRM
№9

SuiteCRM

SuiteCRM - a powerful open source CRM system. Unlimited customization options, adaptation to the needs of any business. The perfect solution for those looking for flexibility and control over data.

Key Advantages

  • Free code. Flexible platform to adapt to business needs.
  • Customization. Customize the system to the needs of your business.
  • Full control. Your data - in your infrastructure, complete security.
  • Active community. Support and exchange of experience with other users.

Functionality

  • Free CRM
  • Flexible configuration
  • Open source
  • Large community
  • Integration
SuiteCRM
№10

Creatio (Sales)

Creatio (Sales) - low-code CRM for sales and marketing automation. Do you want a flexible platform with ready-made solutions and the ability to adapt to business needs? Creatio offers a process-oriented approach and low code for rapid development.

Key Advantages

  • Creatio Flexibility. Adapt the platform to the needs of the business, not vice versa.
  • Process automation. Optimize routine operations and increase productivity.
  • Low code. Rapid solution development without involving programmers.
  • Sales Scalability. Grow your business, the Sales platform will grow with you.

Functionality

  • Open source CRM
  • Flexibility of settings
  • Process automation
  • Creatio integration
  • Advanced features
Creatio (Sales)
№11

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation designed for entrepreneurs. Looking to streamline business processes and increase sales? Keap offers tools for customer management, email marketing automation, and more. Looking for an open source alternative? Consider other CRM options!

Key Advantages

  • Flexibility. Adapt to business needs, expand functionality.
  • Data control. Full data control, security and confidentiality.
  • Growth. Scale your business with the powerful Keap tool.
  • Marketing automation. Attract customers, increase sales, all in Keap!

Functionality

  • Open source
  • Free base
  • Flexible setup
  • Developer community
  • No restrictions
Keap (ex-Infusionsoft)
№12

Streak CRM

Streak CRM is a CRM system built directly into Gmail. Organize correspondence, manage customers, and automate sales using custom funnels. An excellent choice for those who want to integrate CRM with existing mail.

Key Advantages

  • Gmail integration. Work with clients directly from your email without switching between tabs.
  • Custom funnels. Customize pipelines to suit your business needs, for flexibility.
  • Collaboration. Easily share information with the team and manage tasks together.
  • Automation of routine. Create email templates to save time on daily tasks.

Functionality

  • Відкритий код
  • Безкоштовна CRM
  • Gmail інтеграція
  • Налаштовувані процеси
  • Простий інтерфейс
Streak CRM

CRM Comparison Table

# Platform Target Audience Main Functions Trial Version Minimum Price
1CPAshkaDropshipping, e-commerceAccounting of dropshippers, orders, automationFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesSales, automation, controlFree version up to 50 orders per monthfrom $9/month
3InsightlySmall business, medium businessCRM, projects, integrationsTest 14 daysfrom $29/month per user
4amoCRMSMB, sales, marketingMessenger marketing, chat funnels, communication automation14 days testfrom $15/month per user
5Odoo CRMSmall business, medium businessSales management, marketing automation, customer supportOne App Free (CRM for free)from €24.90/month per user
6monday sales CRMSales teams, businessAutomation, tracking, productivityБезкоштовний план (до 2 користувачів)від $12/міс за користувача (мін. 3 місця)
7Salesforce Sales CloudAny business, salesSales automation, analytics, personalization30 day testfrom $25/month per user
8SugarCRMB2B, sales, marketingOpen source, customization, integrationFree testfrom $49/month per user
9SuiteCRMB2B, B2C, enterprisesCustomization, integration, reportingOpen source software (free)from $0/month (self-hosted)
10Creatio (Sales)B2B, B2C, EnterpriseAutomation, low-code, processesFree trial accessprice on request
11Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free)from $159/month
12Streak CRMSales, marketingGmail integration, sales funnels, automationFree planfrom $59/month per user

Questions and Answers

? What is an open-source platform?
This is software whose code is available for viewing, modification, and distribution
? What are the benefits of open-source software for business?
Flexibility, customization to needs, less dependence on the vendor
? Are special skills required to operate it?
Basic knowledge of server and database administration may be required
? How to choose the best platform for my business?
Evaluate needs, functionality, integrations, and community support
? What costs, besides the license, should be considered?
Consider the costs of hosting, configuration, support, and integrations