Top 18 CRMs for IT Companies in Ukraine

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, simplify order management and increase profits. The ideal solution for effective management of your dropshipping business.

Platform Advantages

• Automatic profit calculation. Accurate accounting of dropshippers' income in real time.
• Automation of payments. Simplifies calculations and payments of rewards to partners.
• Convenient order control. Track order statuses and their fulfillment.
• Dropshipper analytics. Get reports on the effectiveness of each partner.

Functionality

• IT: User-friendly interface
• Reporting
• Integration
• Automation
• Security

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Optimize sales, automate routine and scale your IT business with LP-CRM. Integration with popular services, flexible settings and analytics for growth.

Platform Advantages

• Revenue growth. Automation of sales and customer base, increasing efficiency and profits of the company.
• Resource optimization. Effective management of projects, time and team resources for greater productivity.
• Convenience and flexibility. Intuitive interface, adaptation to business needs and easy integration with other services.
• Ukrainian support. Qualified support in Ukrainian and adaptation to local business practices.

Functionality

• For IT: Process optimization
• Increased productivity
• Task automation
• Easy integration
• User-friendly interface

Zoho CRM - cloud platform for IT companies that automates sales, marketing, and customer support. Increase team efficiency and improve customer experience with Zoho CRM.

Platform Advantages

• Sales growth. Optimize the sales funnel, increase conversion and profit with Zoho CRM.
• Productivity increase. Automate routine tasks, free up time for strategic goals with Zoho CRM.
• Communication improvement. Collect all customer data in one place to improve service and satisfaction.
• Business scaling. Easily adapt Zoho CRM to the needs of your growing business, expand capabilities.

Functionality

• CRM for IT: flexibility
• Process automation
• Integration with other tools
• Support for tech teams
• Reporting and analytics

Creatio Sales - low-code CRM for IT companies. Automate sales, marketing, and service with a single platform. Customize processes without code, adapting to the needs of your business.

Platform Advantages

• Automation of processes. Optimize workflows, minimize manual labor, and increase team productivity.
• Flexibility of settings. Adapt the Creatio platform to the needs of your business, without relying on code.
• Quick implementation. Launch the Creatio platform quickly, thanks to low-code technology and ready-made solutions.
• Single information field. Gather all customer and project data in one place for better communication.

Functionality

• Process automation
• Flexibility of settings
• Low code threshold
• Quick implementation
• Sales analytics

Salesforce Sales Cloud - CRM #1 for IT companies. Automate sales, build effective funnels, and get deep analytics to grow your business. Optimize customer relationships and increase profits!

Platform Advantages

• Sales growth. Salesforce Sales Cloud helps IT businesses increase the number of deals and profits by optimizing the funnel.
• Detailed analytics. Get in-depth reports and forecasts to make informed decisions.
• Automation of routine. Automate sales processes so the team can focus on customers.
• Centralized data. All customer information in one place, available to everyone.

Functionality

• Clear interface
• Task automation
• Real-time reporting
• 24/7 customer support
• Integration with other services

amoCRM - A next-generation CRM for IT companies that focuses on messengers. Automate sales and support through chat funnels, bots, and omnichannel dialogues. Increase conversion and build strong customer relationships!

Platform Advantages

• Chat funnels. Automate sales through messengers, increasing conversion.
• Omnichannel dialogues. Collect all requests in one window for quick response.
• Automation of routine. Bots process requests 24/7, freeing the team from tasks.
• Clear analytics. Track communication effectiveness and improve strategies.

Functionality

• CRM for IT: Sales Growth
• Process Automation
• Customer base is organized
• Reporting and analytics
• Integration with tools

Binotel SmartCRM - CRM for IT companies from Binotel. 360° customer profile, powerful analytics, convenient task management and integration with PBX. Increase sales efficiency and improve customer service!

Platform Advantages

• 360° customer profile. The entire history of communications in one place, improves service and sales.
• Integration with telephony. Calls directly from the client card, call recording, time saving.
• Task automation. Reminders, planning, monitoring the execution of team tasks.
• Performance analytics. Measure work results, find growth points, increase profits.

Functionality

• 360° customer profile
• Analytics for growth
• Tasks and control
• Integration with PBX
• Convenient CRM for IT

NetHunt CRM - CRM for IT companies integrated with Gmail. Manage leads, sales funnels, and automate processes without leaving your inbox. Integration with Google Workspace for efficient teamwork.

Platform Advantages

• Gmail integration. Manage leads, deals, and tasks directly from your email.
• Sales automation. Set up sales funnels and automate routine tasks.
• Clear analytics. Track key performance indicators and improve results.
• Time saving. All in one place - save time switching between tabs and applications.

Functionality

• CRM in Gmail
• For IT companies
• Sales automation
• Convenient funnels
• Lead management

Agile CRM - A CRM system that combines sales, marketing, and customer support in a single interface. The ideal solution for IT companies, allowing you to automate processes and increase team efficiency.

Platform Advantages

• All in one place. Sales, marketing, and service are united for smooth operation.
• Increased productivity. Optimize workflows and increase team efficiency.
• Improved communication. With Agile CRM, all customer data is always at your fingertips.
• Sales growth. Easily track deals and increase profits.

Functionality

• All in one place
• Automation of IT processes
• Intuitive interface
• Support for Agile methods
• Teamwork optimization

Close - CRM for IT companies that allows you to effectively manage sales. The focus on calls and email newsletters makes it ideal for communicating with clients. Automate your sales funnel, track leads, and analyze results.

Platform Advantages

• Sales automation. Automate routine tasks to focus on deals.
• Integration with tools. Connect your favorite tools and work more efficiently.
• Real-time reporting. Track team progress and make informed decisions.
• Close Customer Support. Personalized support for quick issue resolution.

Functionality

• IT-CRM: Process automation
• IT-CRM: Integration with tools
• IT-CRM: Reporting and analytics
• IT-CRM: Customization of needs
• IT-CRM: Teamwork support

Vtiger CRM - a platform for IT companies that combines Sales, Marketing, and Help Desk. Optimize sales, automate marketing, and improve customer support with a single system.

Platform Advantages

• Single Platform. Sales, Marketing, and Help Desk in one solution for IT.
• Increased Productivity. Streamlined workflows and effective collaboration.
• Improved Customer Service. Fast response times and personalized support.
• Data Analysis. Convenient reports for informed decision-making.

Functionality

• Sales Automation
• Centralized Customer Data
• 24/7 Customer Support
• Analytics and Reporting
• Integration with other systems

Keap (formerly Infusionsoft) - CRM and marketing automation designed for entrepreneurs. It helps IT companies automate sales, marketing, and customer service, freeing up time to scale their business.

Platform Advantages

• Marketing automation. Automate email newsletters, SMS and social networks, attract more customers more efficiently.
• Sales optimization. Manage leads, track deals and increase conversion with an integrated sales funnel.
• Convenient customer management. Keep all customer information in one place for better service and personalization.
• Time and resource savings. Keap simplifies business processes, freeing up your time to grow your IT company.

Functionality

• Sales automation
• Intuitive interface
• Integration with tools
• 24/7 customer support
• Reporting and analytics

KeepinCRM is a simple CRM that is ideal for IT companies of small and medium-sized businesses. Manage clients, tasks, deals, warehouse and finances in one system. Optimize processes and increase profits!

Platform Advantages

• Project management. Organize team work, control deadlines and resources.
• Financial accounting. Track income and expenses, generate reports for analysis.
• Sales automation. Increase profits by automating the sales funnel.
• User-friendly interface. Intuitively understandable design for quick mastery by the team.

Functionality

• CRM for IT business
• Sales automation
• User-friendly interface
• Customer accounting
• Task management

SuiteCRM - open-source CRM, ideal for IT companies. Flexible, with extensive customization options, allowing you to adapt the system to the unique needs of your business. Optimize processes and increase productivity!

Platform Advantages

• Відкритий код. Full control over data and flexibility in customizing to business needs.
• Data security. Your data on your server, maximum information protection.
• Cost savings. No license fees and no vendor dependence.
• Scalability. Easily adapts to company growth and changes in business processes.

Functionality

• Understandable CRM for IT
• Open-source solution
• Customization to needs
• Business process automation
• User-friendly interface

Pipedrive - CRM designed to increase deal conversion. Visualize your sales pipeline, track every stage, and close more deals. The perfect solution for IT companies looking to optimize sales.

Platform Advantages

• Clear sales funnels. Visualize deals and manage their movement to success.
• Increasing deal conversion. Pipedrive focuses on results, not the process.
• Easy integration. Connect your favorite tools and services to Pipedrive.
• Automation of routine. Free up time for strategic tasks, forget about the routine.

Functionality

• For IT business
• Visual deals
• Sales growth
• Easy to use
• Process automation

HubSpot CRM - a powerful platform for IT companies, combining free CRM with marketing, sales, and support tools. Streamline all processes in a single system!

Platform Advantages

• Free core. Start with free tools, adapting to business growth.
• Single platform. Marketing, sales, and support in one place for efficiency.
• Automation. Routine tasks are automated, freeing up your time.
• Full integration. Easily integrates with other tools you use.

Functionality

• Convenient CRM for IT
• Sales automation
• Integration with tools
• Reporting and analytics
• Free start

Copper - CRM built for Google Workspace. Deep integration with Gmail makes it an ideal choice for IT companies looking for convenient customer and deal management right in a familiar interface.

Platform Advantages

• Integration with Gmail. Copper is deeply integrated with Gmail for easy work with mail, contacts and deals.
• Sales automation. Optimize your sales funnel and increase profits by automating routine.
• User-friendly interface. Copper's intuitive design makes it easier for teams to work and speeds up training.
• Real-time reporting. Get up-to-date data on business processes for informed decision-making.

Functionality

• Sales automation
• Integration with Google
• User-friendly interface
• Analytics and reports
• Customer support

Odoo CRM - a powerful CRM system integrated into the Odoo ERP ecosystem. Manage sales, improve customer relationships, and automate business processes in one place. The perfect solution for IT companies looking for scalability and efficiency.

Platform Advantages

• All in one place. Odoo CRM is integrated with all ERP modules. Data is automatically synchronized.
• Full control over deals. Track every stage of the sale, from lead to closing the deal.
• Clear analytics. Get real-time reports for better sales management.
• Automation of routine. Odoo CRM automates repetitive tasks, freeing up team time.

Functionality

• Sales automation
• Integration with Odoo
• Reporting and analytics
• Flexible customization
• Support for IT specifics