Best Free CRM Systems: Top Picks for Business

A Review of Leading Free CRMs for Business Optimization

Choose a CRM for your processes

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate the accounting of dropshippers, orders, and payouts. Save time and increase profit with our simple and effective CRM system. Try it for free!

Main Pros

  • Accounting of dropshippers. Automatic calculation of payments and orders, no manual tables!
  • CPA automation. Integration with CPA networks for convenient traffic management.
  • Saving time. All information about dropshippers in one place, instant access.
  • Profit growth. Optimize processes and increase sales volumes with CPAshka.

Functionality

  • Free CRM
  • Dropshipping automation
  • Accounting of dropshippers
  • Reporting for Ukraine
  • User-friendly interface
CPAshka
№2

LP-CRM

LP-CRM is a Ukrainian CRM for product business, e-commerce and services. Optimize sales, automate processes and increase profits! Possibility of integration with popular services. Learn about the free features of LP-CRM!

Main Pros

  • Ukrainian support. We understand the needs of local business, we will promptly help with the settings.
  • Simple interface. Easy to learn, intuitive for the team, quick implementation.
  • Sales automation. Increase profits through lead generation, sales funnel and analytics.
  • Integrations with services. Connect Rozetka, Prom.ua, mail, messengers for convenience.

Functionality

  • Free CRM for testing
  • Convenient for e-commerce
  • Sales automation
  • Ukrainian support
  • LP-CRM - business choice
LP-CRM
№3

Pipedrive

Pipedrive - CRM for active sales. Visualize the sales funnel, track deals and increase conversion. Intuitive interface, automation of routine tasks. Try Pipedrive to improve the efficiency of your business!

Main Pros

  • Convenient pipeline. Visualize sales, control every stage of the deal!
  • Clear analytics. Track key indicators, improve results.
  • Sales automation. Automate routine, focus on customers.
  • Easy to use. Intuitive interface, quick implementation into work.

Functionality

  • Free CRM to start
  • Visual sales funnels
  • Easy data import
  • Automation of routine
  • Sales growth with Pipedrive
Pipedrive
№4

Streak CRM

Streak CRM - this is a CRM system integrated directly into Gmail. Create custom sales pipelines, manage contacts, and track deals without leaving your email. Ideal for small businesses and freelancers.

Main Pros

  • Integration with Gmail. All customer work is in your usual mail, without switching.
  • Custom pipelines. Customize processes for your unique business.
  • Team collaboration. Easily share information and collaborate on deals.
  • Free plan. Start using basic features for free.

Functionality

  • Free CRM
  • Integration with Gmail
  • Custom pipelines
  • Simple interface
  • Sales tracking
Streak CRM
№5

NetHunt CRM

NetHunt CRM - this is CRM in Gmail! Manage leads, sales funnels and automate processes directly from your mail. An ideal solution for small businesses. Try it for free!

Main Pros

  • Integration with Gmail. Manage sales, marketing, and customer support directly from your email.
  • Cost savings. Free plan for small teams and startups.
  • Ease of use. Intuitive interface, quick training and implementation.
  • Full automation. Automate routine tasks, sales funnels, and email newsletters.

Functionality

  • Free start
  • CRM in Gmail
  • Lead accounting is easy
  • Sales funnels
  • Process automation
NetHunt CRM
№6

Less Annoying CRM

Less Annoying CRM is a super-simple CRM for small businesses. No complicated settings, only the necessary functions for managing customers and deals. A great choice if you are looking for a CRM without unnecessary hassle!

Main Pros

  • Intuitive interface. Easy to use, no special skills required.
  • Everything you need for free. Basic functionality without any payments.
  • Customer organization. Convenient accounting of contacts and deals in one place.
  • Team support. Quick and qualified assistance from specialists.

Functionality

  • Free start
  • Simple interface
  • For small teams
  • Easy migration
  • Online support
Less Annoying CRM
№7

Apptivo

Apptivo - a suite of business applications with CRM at the heart of the system, designed for small and medium-sized businesses. Looking for a CRM system? Apptivo may be your solution!

Main Pros

  • Free start. Start managing your business at no cost, evaluate the capabilities of Apptivo in practice.
  • Comprehensive solution. All the necessary tools for business in one place, from sales to project management.
  • Ease of use. An intuitive interface allows you to quickly master the system and start working.
  • SMB support. Apptivo is designed specifically for the needs of small and medium-sized businesses, taking into account their features.

Functionality

  • Free CRM
  • Everything for SMB
  • Apptivo: CRM+Applications
  • Clear interface
  • Business automation
Apptivo
№8

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation for entrepreneurs. Streamline your business with Keap's powerful tools. Learn how to automate sales and marketing and save time! Free CRM alternative.

Main Pros

  • Cost savings. Get a powerful tool without upfront costs, focus on growth.
  • Sales automation. Attract more customers and increase conversion with minimal effort.
  • Convenient customer management. All customer information in one place, personalized communication.
  • Support for entrepreneurs. Keap helps small businesses grow by providing tools and resources.

Functionality

  • Free CRM
  • Sales automation
  • 24/7 customer support
  • Email integration
  • Sales funnel analytics
Keap (ex-Infusionsoft)
№9

Capsule CRM

Capsule CRM - lightweight CRM for managing contacts, deals and projects. Optimize your business, track sales and develop customer relationships. Try Capsule CRM today!

Main Pros

  • Simple interface. Easy to learn and use every day, saving time.
  • Contact management. Keep all customer information in one place.
  • Collaboration. Increases team productivity through shared data.
  • Deal tracking. Control sales and increase profits with Capsule CRM.

Functionality

  • Free plan!
  • Easy to use
  • Contact management
  • Deal management
  • For small teams
Capsule CRM
№10

KeepinCRM

KeepinCRM - simple CRM for small and medium businesses. Manage clients, tasks, deals, warehouse and finances in one place. Try a convenient alternative to free CRMs!

Main Pros

  • Free start. Start managing your business at no cost! Test all the basic functions.
  • Simple interface. Intuitive design, quick training for the team.
  • All tools in one. Clients, deals, tasks, warehouse, finances - all in one place.
  • SMB support. Developed taking into account the needs of small and medium-sized businesses.

Functionality

  • Free CRM
  • For SMB
  • Clients, deals
  • Tasks, warehouse
  • Simple interface
KeepinCRM
№11

Salesforce Sales Cloud

Salesforce Sales Cloud - leading CRM for sales automation and data analysis. Create powerful sales funnels, track results, and make informed decisions to grow your business. Want a free CRM? Salesforce is an investment in your success!

Main Pros

  • Building funnels. Effective sales control at every stage, increased conversion.
  • Data analysis. Deep understanding of customers, forecasting trends, making informed decisions.
  • Automation. Freedom from routine, work optimization, increased team productivity.
  • Market leader. Experience and innovation, reliability and support, guarantee of business success.

Functionality

  • **CRM безкоштовно:** Free start
  • Simple and fast
  • For small businesses
  • Sales automation
  • User-friendly interface
Salesforce Sales Cloud
№12

Insightly

Insightly: CRM + projects for SMB. Manage clients and tasks in one place. Integrations for business process optimization. Looking for a powerful CRM for small business?

Main Pros

  • Free plan. Start managing clients at no cost! Optimize sales and marketing with Insightly.
  • Integration. Connect your favorite tools: Google, Outlook and others for convenient work.
  • Project Management. Track project progress, assign tasks, and collaborate as a team.
  • User-friendly interface. An intuitive platform for quick learning and efficient work.

Functionality

  • Free CRM
  • Simple implementation
  • SMB solution
  • Integrations
  • Project Management
Insightly
№13

Copper

Copper - CRM for Google Workspace, deeply integrated with Gmail. Manage clients and deals right from your email. Looking for a CRM for Google? Try Copper for free!

Main Pros

  • Integration with Gmail. Copper is deeply integrated with Gmail, saving time.
  • Automatic data collection. Collects customer information from email.
  • Easy to use. Easy interface, quick team training.
  • Google Workspace support. Works perfectly with other Google tools.

Functionality

  • Free CRM
  • Easy start
  • Integration with Gmail
  • Automation
  • User-friendly interface
Copper
№14

HubSpot CRM

HubSpot CRM - free CRM for businesses of all sizes. Marketing, sales and customer service in one convenient platform. Get started for free now!

Main Pros

  • Free start. Get a powerful tool for business without upfront costs.
  • Single platform. All the necessary tools (sales, marketing, support) in one place.
  • Integration. Easily integrates with other services and tools.
  • Scale growth. Support business development from small to large.

Functionality

  • Free CRM
  • All in one place
  • Task automation
  • User-friendly interface
  • Integration with others
HubSpot CRM
№15

SalesDrive

SalesDrive - CRM for online stores: integrations with marketplaces, delivery services, payment systems, and warehouse accounting. Optimize your business with SalesDrive!

Main Pros

  • Cost savings. Optimize costs for sales and customer service automation
  • Integration with everything. Connect marketplaces, delivery, payments, and warehouse in SalesDrive
  • Data centralization. All information about customers and orders in one place
  • Increased sales. Automate the sales funnel and increase profits with SalesDrive

Functionality

  • Free CRM
  • SalesDrive CRM
  • For online stores
  • Marketplace integrations
  • Sales automation
SalesDrive
№16

Agile CRM

Agile CRM unifies sales, marketing, and support in one platform. Looking for a free CRM system? Try Agile CRM to automate business processes and improve customer engagement!

Main Pros

  • All in one place. Sales, marketing, and service - a single platform for efficiency
  • Free plan. Get started with basic functionality at no cost
  • Routine automation. Simplifies processes and increases your team's productivity
  • Intuitive interface. Easy to use, no special skills required

Functionality

  • Free CRM
  • Sales + marketing
  • Service in one
  • Intuitive interface
  • Agile CRM
Agile CRM
№17

SugarCRM

SugarCRM - flexible open-source CRM, ideal for B2B sales. Looking for an alternative with free options? Find out how SugarCRM can optimize your sales!

Main Pros

  • Open source. Full freedom of customization and integrations for unique needs.
  • Data security. Control where and how your important data is stored.
  • B2B focus. Optimized for the needs and complexity of B2B sales.
  • Scalability. Easily adapts to the growth of your business.

Functionality

  • Free CRM
  • Open source
  • B2B solution
  • Customization flexibility
  • Advanced sales
SugarCRM
№18

amoCRM

amoCRM - CRM, sharpened for messengers! Chat funnels, bots and omnichannel dialogues for effective communication with clients. Automate sales and forget about lost deals! Try amoCRM for free.

Main Pros

  • Easy start. Start selling immediately, intuitive interface.
  • More clients. Increase sales by focusing on messengers.
  • Chat automation. Chat funnels and bots for effective communication.
  • Omnichannel. All customer dialogues in one place.

Functionality

  • Free CRM: Easy to use
  • amoCRM: Sales chat funnels
  • Free CRM: Basic CRM functions
  • amoCRM: Omnichannel communication
  • Free CRM: Ideal for starting
amoCRM
№19

OneBox OS

OneBox OS - CRM/ERP platform that combines processes, telephony, warehouse, and document management. Optimize your business with a single solution! Looking for a free CRM? Start with OneBox OS!

Main Pros

  • All in one place. Manage your business more efficiently with the OneBox OS unified platform: processes, telephony, warehouse, and documents.
  • Free start. Start automating your business without investment with the basic functionality of OneBox OS.
  • Easy adaptation. Customize OneBox OS to fit the needs of your business: flexibility and scalability.
  • Resource saving. Optimize your software costs with the free version of OneBox OS.

Functionality

  • Free CRM system
  • OneBox OS: CRM/ERP
  • Business management
  • Telephony and warehouse
  • Process automation
OneBox OS
№20

KeyCRM

KeyCRM is a Ukrainian CRM for businesses of any size. Automate orders from all channels, communications, warehouse accounting and analytics. Integrate with popular marketplaces and services. Try KeyCRM for free!

Main Pros

  • All in one place. Manage orders, inventory and customers from different channels in a single KeyCRM platform.
  • Ukrainian support. Get fast and qualified assistance from our Ukrainian-speaking team.
  • Easy integration. Connect your stores, marketplaces and delivery services in minutes.
  • Full control. Analyze sales, profit and other important indicators to make informed decisions.

Functionality

  • Free CRM
  • All in one place
  • For business in Ukraine
  • User-friendly interface
  • KeyCRM is your key
KeyCRM

CRM System Comparison

# System Target Audience Main Features Free Base Price From
1CPAshkaDropshippers, e-commerceDropshipping, automation, payoutsFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesAutomation, integrations, analyticsFree version for up to 50 orders per monthfrom 9 $/month
3PipedriveSMB, sales, marketingSales funnel, automation, reporting14 day trialfrom $14.90/month per user
4Streak CRMSmall business, freelancersGmail integration, sales pipelines, deal trackingFree planfrom $59/month per user
5NetHunt CRMSmall business, salesGmail CRM, automation, sales funnelsTest 14 daysfrom $24/month per user
6Less Annoying CRMSmall business, entrepreneursSimplicity, clients, deals30 day trial$19/month per user
7ApptivoSmall business, medium businessCRM, integration, automationFree testfrom $15/month per user (annual payment) or $20/month monthly
8Keap (ex-Infusionsoft)Entrepreneurs, small businessCRM, automation, marketingTest (free of charge)from $159/month
9Capsule CRMSmall business, startupsContacts, deals, projectsFree planfrom $18/month per user
10KeepinCRMSmall business, medium businessClients, deals, tasks7 day trialfrom 290 UAH/user/month
11Salesforce Sales CloudSmall business, enterprisesSales automation, data analysis, sales funnel30 day testfrom $25/month per user
12InsightlySmall business, SMBCRM, projects, integrations14-day trialfrom $29/month per user
13CopperSmall business, salesIntegration, Gmail, deals14-day trialfrom $29/month per user
14HubSpot CRMAny business, marketing, salesContacts, deals, automationFree planfrom $20/month per user
15SalesDriveOnline stores, marketplace sellersIntegrations, automation, optimization14-day trialfrom 349 UAH/month
16Agile CRMSmall business, startupsAutomation, integration, supportFree plan (up to 10 users)from $8.99/user/month
17SugarCRMB2B, sales, marketingOpen source, B2B sales, flexibilityFree trialfrom $49/month per user
18amoCRMSmall business, salesMessengers, automation, sales14 day testfrom $15/month per user
19OneBox OSSmall business, Medium businessAutomation, integration, optimizationSome applications are freefrom $1.99/month (per 1000 records)
20KeyCRMSmall business, medium businessAutomation, integration, analyticsTest 14 daysfrom $19/month

FAQ

? Are there truly free solutions?
Yes, there are options with limited functionality or for a certain period
? What are the main limitations of such solutions?
Limitations on users, data volume, functionality, and support
? What key features to look for?
Contact management, deal management, task management, and reporting
? Are they suitable for large businesses?
Probably not, but a great start for small businesses
? How to choose the best option for me?
Identify needs, test demo versions, read reviews