TOP 21 CRM Systems with Analytics for Your Business

The top CRM rankings with analytics features for your business.

Find the optimal CRM solution

№1

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Automate sales, manage customers and analyze efficiency in one place. Optimize your business with LP-CRM!

Service Advantages

  • Understandable analytics. Instant data snapshot for decisions.
  • Ukrainian support. Quick help in native language.
  • Sales automation. More sales, less routine.
  • Convenient integration. Easy to connect the necessary services.

Characteristics

  • Sales analytics
  • Business automation
  • User-friendly interface
  • Ukrainian support
  • Integration with marketplaces
LP-CRM
№2

CPAshka

CPAshka is a CRM system for dropshipping in Ukraine. Automation of accounting for dropshippers, orders and payments. Convenient analytics for business scaling.

Service Advantages

  • Easy accounting of dropshippers. Automatic calculation of commissions and payments, saving time and avoiding errors.
  • Real-time sales analysis. Get instant performance reports, optimize strategies.
  • Convenient order management. All orders in one place, fast processing and status tracking.
  • Ukrainian language support. Quick and qualified assistance from the CPAshka team.

Characteristics

  • Dropshipping automation
  • Sales analytics
  • Accounting of dropshippers
  • User-friendly interface
  • 24/7 support
CPAshka
№3

Vtiger CRM

Vtiger CRM: a unified platform for sales, marketing, and customer support. Streamline business processes, improve communication, and gain deep analytics to make informed decisions. All in one CRM!

Service Advantages

  • Зростання продажів. Optimize the funnel, increase conversion, and attract more customers.
  • All in one place. Manage sales, marketing, and support from a single platform.
  • Effective support. Provide customers with fast and quality service.
  • Data analysis. Make informed decisions based on accurate Vtiger analytics.

Characteristics

  • Sales analytics
  • Marketing automation
  • Convenient Help Desk
  • Unified customer base
  • Real-time reporting
Vtiger CRM
№4

Salesforce Sales Cloud

Salesforce Sales Cloud - the leading CRM for sales automation. Build an effective funnel, analyze data, and increase your enterprise's profit. A comprehensive solution for customer base management and analytics.

Service Advantages

  • Sales Growth. Optimize the sales funnel, identify opportunities, and increase profits.
  • Personalized Experience. Provide customers with an individual approach at every stage of interaction.
  • Effective Analytics. Get valuable insights for making informed decisions.
  • Full Integration. Combine data from various sources in a single Salesforce platform.

Characteristics

  • Data Analysis
  • Funnel Building
  • Online Reporting
  • Lead Management
  • Sales Automation
Salesforce Sales Cloud
№5

KeyCRM

KeyCRM - Ukrainian CRM for effective business management. Collect orders from all channels, control communications, warehouse and get deep analytics for informed decisions. Optimize sales and grow your business with KeyCRM!

Service Advantages

  • All in one place. Sales, warehouse and customer management from one platform.
  • Ukrainian support. We understand the needs of local business, fast help.
  • Effective analytics. Get valuable insights to grow your profits.
  • Automation of routine. KeyCRM will free you from repetitive tasks, focus on development.

Characteristics

  • All in one place
  • Easy analytics
  • Clear interface
  • Support for UA business
  • Integrations with channels
KeyCRM
№6

OneBox OS

OneBox OS - CRM/ERP platform that integrates processes, telephony, warehouse, and document management into a single system. Optimize business processes, increase sales efficiency, and gain full control over your business with our CRM system with analytics.

Service Advantages

  • All in one place. Manage your business comprehensively: sales, warehouse, finances, projects, communications - all in a single OneBox OS platform.
  • Analytics for decisions. Get in-depth reports and forecasts to make informed business decisions based on data.
  • Automation of routine. Free your team from repetitive tasks. OneBox OS automates business processes, increasing productivity.
  • Flexibility and adaptation. Customize OneBox OS to your business needs, easily adapt the system to changes and scaling.

Characteristics

  • CRM + ERP in one
  • Analytics for business
  • Process automation
  • Telephony integration
  • Convenient document management
OneBox OS
№7

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, inventory, and finances in one place. Get analytics to improve sales and business efficiency. The perfect solution for process optimization!

Service Advantages

  • Clear analytics. Track key business indicators in real time.
  • Sales optimization. More deals through effective funnel management.
  • Centralized management. All customer information in one place.
  • Automation of routine tasks. Free up time to grow your business with KeepinCRM.

Characteristics

  • Convenient CRM for SMEs
  • Online sales analytics
  • Customer base is organized
  • Automation of business processes
  • Financial control is simple
KeepinCRM
№8

HubSpot CRM

HubSpot CRM - free CRM system with powerful marketing, sales and support tools. Analyze data, automate processes and improve customer relationships. All in one platform!

Service Advantages

  • Free core. Get basic features for free.
  • All in one place. Marketing, sales, support - together.
  • Clear analytics. Easily track key metrics.
  • Profit growth. Optimize processes for better results.

Characteristics

  • Free CRM
  • Marketing + sales
  • Convenient analytics
  • Single platform
  • Automation of routine
HubSpot CRM
№9

Pipedrive

Pipedrive - CRM designed to increase deal conversion. Visualize your sales pipeline, easily track the progress of each deal, and get analytics to optimize the process. Everything for effective sales!

Service Advantages

  • Understandable deals. Visualize deal progress and improve conversion.
  • Easy data analysis. Get reports for sales growth quickly.
  • Routine automation. Focus on sales, not administration.
  • User-friendly interface. Intuitive, for quick team adaptation.

Characteristics

  • Sales data analysis
  • Online sales funnel
  • Profit forecasting
  • User-friendly interface
  • Report automation
Pipedrive
№10

SuiteCRM

SuiteCRM: a powerful open-source CRM. Flexible customization, extensive analytics and business process automation capabilities. An ideal solution for companies looking for a customized CRM system.

Service Advantages

  • Open source. Complete freedom to customize to the needs of your business.
  • Clear analytics. Gain valuable insights for decision making.
  • Flexible integration. Easily integrates with other tools.
  • Cost savings. No license fees, only implementation costs.

Characteristics

  • Open source
  • Flexible adjustment
  • Reporting
  • Automation
  • Centralization
SuiteCRM
№11

Creatio (Sales)

Creatio (Sales) is a low-code CRM platform for sales and marketing automation. Gain complete control over the customer experience using built-in analytics and no-code process customization capabilities.

Service Advantages

  • Sales automation. Increase profits and team productivity by automating routine operations.
  • Flexibility of settings. Adapt the platform to the unique needs of your business without code.
  • Quick implementation. Get started with Creatio (Sales) quickly and effortlessly.
  • Team productivity. Improve interaction and coordination between sales departments.

Characteristics

  • Business automation
  • Flexibility and adaptability
  • Real-time analytics
  • Low code, quick start
  • A single platform for sales
Creatio (Sales)
№12

Odoo CRM

Odoo CRM is part of the comprehensive Odoo ERP system. It provides full control over sales, from leads to deals, with integrated analytics. Optimize your sales funnel and increase profits!

Service Advantages

  • Full integration. Sales, marketing, and support data - all in one place for a better understanding of customers.
  • Data analysis. Get instant reports and forecasts for informed decision-making.
  • Productivity increase. Automate routine tasks and focus on sales.
  • User-friendly interface. Intuitive design for easy team adaptation.

Characteristics

  • Full integration
  • Real-time reporting
  • Sales automation
  • User-friendly interface
  • Sales funnel analysis
Odoo CRM
№13

NetHunt CRM

NetHunt CRM - CRM in Gmail that integrates with your mail. Manage leads, build sales funnels and automate processes directly from Gmail. Convenient CRM system with analytics for your business.

Service Advantages

  • All in Gmail. Manage deals, contacts and tasks without leaving the familiar mail interface.
  • Sales automation. Set up triggers to save time and increase conversion.
  • Sales funnel. Track deal progress at each stage and predict profit.
  • Understandable analytics. Get sales performance reports directly in your email.

Characteristics

  • CRM in Gmail
  • Sales analytics
  • Process automation
  • Convenient funnels
  • Lead management
NetHunt CRM
№14

Copper

Copper CRM - a CRM system that seamlessly integrates with Google Workspace, especially Gmail. Manage clients, track sales, and get analytics right in your inbox! Increase business efficiency with Copper.

Service Advantages

  • Integration with Gmail. Conveniently work with clients directly from your email, without switching between windows.
  • Deep analytics. Get a complete picture of sales and customers for better decisions.
  • Automation of routine. Copper automatically collects data, saving you time.
  • Intuitive interface. Easy to learn and use, requires no special knowledge.

Characteristics

  • Integration with Gmail
  • Data analysis
  • Sales automation
  • User-friendly interface
  • Real-time reporting
Copper
№15

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM and marketing automation designed specifically for entrepreneurs. Streamline sales, automate routine tasks, and gain detailed analytics to grow your business.

Service Advantages

  • Marketing automation. Attract more customers and increase sales more efficiently, saving time.
  • Centralized management. All customer data in one place for better interaction and personalization.
  • Personalization of communication. Create custom offers and messages for each client.
  • Simple business growth. Keap scales with you, helping you reach new heights.

Characteristics

  • Business automation
  • Sales analytics
  • User-friendly interface
  • 24/7 support
  • Profit growth
Keap (ex-Infusionsoft)
№16

Capsule CRM

Capsule CRM - lightweight CRM system for managing contacts, deals and projects. Optimize sales, track progress, and analyze data for better results. The perfect solution for small and medium-sized businesses.

Service Advantages

  • Simple organization. All contacts, deals and projects in one place for quick access.
  • Clear analytics. Track progress and make informed decisions.
  • Effective collaboration. Share information with your team in real time.
  • Flexible settings. Adapt Capsule to the needs of your business.

Characteristics

  • Intuitive interface
  • Convenient contact management
  • Real-time sales analysis
  • Deal and project management
  • Easy integration with other services
Capsule CRM
№17

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel for comprehensive sales management. 360° customer card, powerful analytics, convenient tasks and integration with PBX. Optimize business processes and increase profits!

Service Advantages

  • 360° customer profile. All information in one place for better service.
  • Sales automation. Increase the efficiency and profit of the sales department.
  • Integration with telephony. Control calls and improve communication.
  • Powerful analytics. Make informed decisions based on data.

Characteristics

  • 360° customer profile
  • Sales analytics
  • Integration with PBX
  • Task automation
  • User-friendly interface
Binotel SmartCRM
№18

SalesDrive

SalesDrive - CRM for online stores that automates business processes. Integrations with marketplaces, delivery services, payment systems, and warehouse accounting. Sales analytics to increase profits!

Service Advantages

  • Automation of sales. Increases the efficiency of order processing in the online store.
  • SalesDrive Integrations. Easy connection of marketplaces, delivery and payments.
  • SalesDrive Analytics. Detailed reports for making informed decisions.
  • Warehouse Optimization. Accurate inventory, avoiding shortage/surplus.

Characteristics

  • Clear analytics
  • Sales automation
  • Integrations for e-commerce
  • 24/7 business support
  • Sales funnel optimization
SalesDrive
№19

Streak CRM

Streak CRM - a CRM right in Gmail that allows you to manage sales, projects, and customer support without leaving your email. Create custom pipelines, track deal progress, and automate routine tasks. Analyze data and increase the efficiency of your business!

Service Advantages

  • Integration with Gmail. Manage all contacts and deals directly in your email, without switching.
  • Custom pipelines. Customize the sales funnel to fit your business needs, track progress.
  • Powerful analytics. Get reports on team performance and forecast profits.
  • Collaboration. Team access to data, deal discussions, information sharing.

Characteristics

  • Integration with Gmail
  • Custom pipelines
  • Reporting and analytics
  • Customer tracking
  • Sales automation
Streak CRM
№20

Close

Close - A CRM for sales teams that emphasizes calls and email campaigns. Integrated telephony and workflow automation allows teams to focus on closing deals. Analyze key performance indicators and increase sales!

Service Advantages

  • Increase sales. Close helps you find more leads and process them more efficiently, increasing conversion rates.
  • Intelligent reporting. Get a clear view of progress, identify bottlenecks, and improve your sales strategy.
  • Calls + email in one. All customer communication in one place, convenient and efficient.
  • Automated email sequences. Send personalized emails automatically, maintaining contact with customers.

Characteristics

  • Sales analytics
  • User-friendly interface
  • Action automation
  • Calls and email
  • For sales teams
Close
№21

Bitrix24

Bitrix24 - CRM and workspace in one! Organize sales, set up a contact center, manage projects, and analyze business performance. All in Bitrix24!

Service Advantages

  • All in one place. Tools for sales, marketing, tasks, communications - all in Bitrix24!.
  • Data analysis. Clear reports to improve business processes and increase profits.
  • Resource saving. Replace many services with one solution, optimize costs.
  • Team convenience. Collaboration, information sharing and quick response to requests.

Characteristics

  • Comprehensive CRM platform
  • Real-time sales analytics
  • Business process automation
  • Integration with other services
  • User-friendly interface
Bitrix24

CRM Comparison Table

# CRM Target Audience Main Functions Trial Period Approximate Price From
1LP-CRMProduct business, e-commerce, servicesSales automation, customer management, performance analysisFree version up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, eCommerceAutomation, accounting, analyticsFree for the first 100 leadsfrom $5/month
3Vtiger CRMSmall business, medium businessSales, marketing, supportTest 15 daysfrom $15/month per user
4Salesforce Sales CloudSmall business, enterprisesSales Automation, Contact Management, Sales Analytics30-day Trialfrom $25/month per user
5KeyCRMeCommerce, trade, servicesOrders, communications, analytics14 day testfrom $19/month
6OneBox OSSmall, medium businessCRM, ERP, automationSome applications are freefrom $1.99/month (per 1000 records)
7KeepinCRMSmall business, medium businessCustomers, deals, analytics7 day trialfrom 290 UAH/user/month
8HubSpot CRMSmall business, marketers, salesFree CRM, automation, analytics.Free planfrom $20/month per user
9PipedriveSales, marketing, businessSales funnel, automation, analytics14 days testfrom $14.90/month per user
10SuiteCRMSmall business, EnterpriseOpen source, customization, automationOpen source software (free)from $0/month (self-hosted)
11Creatio (Sales)Sales, marketing, CRMSales automation, low-code, CRM analyticsFree trial accessprice on request
12Odoo CRMSmall business, medium businessSales automation, data analysis, lead generationOne App Free (CRM free)from €24.90/month per user
13NetHunt CRMSmall business, salesGmail integration, sales funnels, automation14 day testfrom $24/month per user
14CopperSmall business, salesIntegration, sales, efficiency14 day trialfrom $29/month per user
15Keap (ex-Infusionsoft)Small business, entrepreneursCRM, automation, marketingTest (free)from $159/month
16Capsule CRMSMB, startupsContacts, deals, projectsFree planfrom $18/month per user
17Binotel SmartCRMSmall business, sales360° card, analytics, integration-from 399 UAH/month per employee
18SalesDriveOnline stores, eCommerceProcess automation, integrations, sales analytics14 day testfrom 349 UAH/month
19Streak CRMSmall business, startupsGmail integration, sales pipelines, task automationFree planfrom $59/month per user
20CloseSales departments, B2BCalls, email, automation14-day trialFrom $49/month per user
21Bitrix24Small business, medium businessCRM, projects, automationFree planfrom $61/month (5 users)

Frequently Asked Questions

? What is analytics in customer management
Analytics helps understand customer behavior, improve sales and marketing efficiency
? What are the benefits of a customer platform
This includes improved service, increased loyalty, process optimization and profit growth
? How to choose a customer platform
Determine needs, budget, integrations and scalability before choosing a platform
? Is integration with other tools necessary
Yes, integration with email, telephony, website increases the efficiency of working with customers
? What to consider when choosing a TOP platform
Consider company size, industry, required features, and user support