The best CRM systems for your database

Optimize Your Business: CRM Rankings for Effective Customer Management

Choose a CRM for your processes

№1

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Automate sales, manage customers and increase profits! A convenient system for maintaining a customer database.

Advantages

  • Convenient interface. Intuitive, easy to learn and use.
  • Sales automation. Optimize the sales funnel, increase profits.
  • Real-time reporting. Track key indicators and make informed decisions.
  • Ukrainian language support. Prompt assistance and advice from LP-CRM.

Features

  • Business automation
  • Convenient interface
  • 24/7 support
  • Integrations with API
  • Sales analytics
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automates work with dropshippers, maintains a database of clients and orders. Effective accounting, accurate analytics and business scaling.

Advantages

  • Automation of accounting. Save time and avoid manual errors when accounting for dropshippers.
  • Convenient dropshipper database. All information about your dropshippers in one place.
  • Fast reward payments. Automatic calculation of rewards, transparent payments.
  • Sales analytics. Track the efficiency of dropshippers and increase profits.

Features

  • Automation of accounting
  • User-friendly interface
  • Analysis of dropshippers
  • Ukrainian support
  • Integration with TTH
CPAshka
№3

SalesDrive

SalesDrive - CRM for online stores. Automate sales, integrate with marketplaces, delivery, payments, and warehouse. Manage your customer base effectively, increase profits!

Advantages

  • Integration with marketplaces. Manage sales from different platforms in one place, easily and conveniently.
  • Order automation. Process orders faster, reduce time on manual work.
  • Inventory control. Always up-to-date information about the availability of goods in the warehouse.
  • Reporting and analytics. Get data to make informed decisions, increase profits.

Features

  • Sales automation
  • Integrations for e-commerce
  • Inventory accounting
  • User-friendly interface
  • 24/7 support
SalesDrive
№4

Nutshell

Nutshell: CRM + email marketing for B2B. Simplify customer management, automate sales, and grow your business. Ideal for teams that value simplicity and efficiency.

Advantages

  • Understandable interface. Easy to learn, quick to adapt, maximum benefit from day one.
  • Powerful email marketing. Engage customers, automate mailings, track results in one place.
  • Everything for B2B. Optimized for the needs of B2B teams, increase sales and build strong relationships.
  • Simple deal management. Track every deal, from first contact to successful completion.

Features

  • Intuitive interface
  • Email marketing
  • B2B orientation
  • Simple integration
  • Quick start
Nutshell
№5

Bitrix24

Bitrix24 - CRM and workspace for efficient work. Manage sales, communicate with customers, manage projects in one place. Everything you need for your business in one system!

Advantages

  • Convenient interface. Intuitive design for easy work.
  • All in one place. All business tools in one platform.
  • Automation of routine. Forget about manual tasks, Bitrix24 will do everything for you.
  • Improved communication. Communicate with customers and the team more efficiently.

Features

  • Comprehensive CRM system
  • Business automation
  • Integration with services
  • User-friendly interface
  • Bitrix24 cloud solution
Bitrix24
№6

Apptivo

Apptivo is a CRM system with a suite of business applications, ideal for small and medium-sized businesses (SMBs). Manage customers, sales, and projects in one place! Streamline your business with Apptivo.

Advantages

  • Sales growth. Streamline your sales funnel and increase deals with Apptivo.
  • Effective management. Control business processes in one place, everything at your fingertips.
  • Improved communication. Strengthen customer relationships with interaction history.
  • Automation of routine tasks. Free up team time for important strategic tasks.

Features

  • CRM for small business
  • All in one: CRM+applications
  • Flexible configuration
  • Data integration
  • User-friendly interface
Apptivo
№7

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM system for effective sales. Deep integration with Microsoft 365 and Copilot provides automation, analytics and personalization of customer interaction. Optimize your sales funnel and increase profits!

Advantages

  • Deep integration. Easily work with Outlook, Excel and other Microsoft 365 applications.
  • Artificial Intelligence Copilot. Get hints and automate routine tasks with AI.
  • Sales growth. Increase profits with a personalized approach to customers.
  • Team efficiency. Optimize collaboration and information sharing between departments.

Features

  • Integration with 365
  • Copilot for sales
  • Process automation
  • Analytics and reports
  • Customer personalization
Microsoft Dynamics 365 Sales
№8

KeyCRM

KeyCRM is a Ukrainian CRM for business. Collect orders from all channels in one place, manage communications, warehouse and analyze data for sales growth. Optimize your business with KeyCRM!

Advantages

  • All channels in one. Manage orders from different platforms in a single KeyCRM interface.
  • Analytics and reporting. Get a clear understanding of your business with detailed reports.
  • Communication optimization. Communicate effectively with customers, keeping the entire history of correspondence.
  • Warehouse accounting. Control inventory and avoid shortages or surpluses of goods.

Features

  • All channels in one place
  • Convenient warehouse accounting
  • Detailed sales analytics
  • Ukrainian language support
  • Automation of business processes
KeyCRM
№9

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email, and AI for sales automation. Manage your customer database more efficiently, track deals, and boost team productivity. The perfect solution for growing your business!

Advantages

  • Understandable telephony. Call customers directly from Freshsales! Record conversations to improve service quality.
  • Email integration. Send emails in bulk, track opens and clicks to respond in a timely manner.
  • AI Assistant Freddy. Get valuable insights, forecast sales and automate routine.
  • All data in one place. Convenient access to customer information for effective sales.

Features

  • Sales automation
  • Built-in telephony
  • Sales AI assistant
  • User-friendly interface
  • Analytics and reports
Freshworks CRM (Freshsales)
№10

Insightly

Insightly - CRM for small and medium-sized businesses. Manage clients, projects, and integrate with your favorite tools. Streamline sales, marketing, and service in one system.

Advantages

  • Clear interface. Easy to learn, quick to start and efficiently manage customers.
  • Projects + sales. Everything in one place: manage customers and their projects.
  • Automation of routine. Save time with sales and marketing automation.
  • Integrations with services. Connect the necessary tools for better work.

Features

  • CRM for SMB
  • Projects + integrations
  • Easy to use
  • Flexible settings
  • Sales automation
Insightly
№11

NetHunt CRM

NetHunt CRM - CRM in Gmail for effective sales management. Collect leads, build funnels, and automate processes directly in your inbox. Organize your customer database and increase profits!

Advantages

  • Gmail integration. Manage sales and customers directly in your inbox.
  • Clear funnels. Visualize the customer journey from lead to deal.
  • Sales automation. Automate routine tasks and save time.
  • One-click reporting. Analyze data, make fact-based decisions.

Features

  • CRM in Gmail
  • Integration with Google
  • Sales automation
  • Convenient lead management
  • Customizable sales funnel
NetHunt CRM
№12

SugarCRM

SugarCRM - flexible open-source CRM designed for B2B sales. Streamline customer base management, automate processes, and increase profits with SugarCRM. The ideal solution for effective database management.

Advantages

  • Full adaptation. Customize to fit business needs, not the other way around.
  • Open source. Control data and integrations without restrictions.
  • B2B focus. Optimized for complex sales and large teams.
  • Scalability. Grow your business without changing platforms.

Features

  • B2B sales
  • Open source
  • Flexibility
  • Database
  • Personalization
SugarCRM
№13

OneBox OS

OneBox OS - CRM/ERP platform for comprehensive business automation. Manage processes, telephony, warehouse and document management in a single system. Optimize customer database management and increase team efficiency!

Advantages

  • Everything in one place. Manage sales, projects and warehouse from a single OneBox OS platform.
  • Automation of routine. Simplify business processes, reduce time and resource costs.
  • Flexible configuration. Customize OneBox OS to suit your business needs, without code.
  • Clear analytics. Get reports and forecasts for informed decision-making.

Features

  • Business automation
  • Unified CRM/ERP platform
  • Customer and sales accounting
  • Integration with telephony
  • Online warehouse accounting
OneBox OS
№14

KeepinCRM

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, inventory and finances in one place. Optimize your business today!

Advantages

  • All in one place. Manage customers, deals, inventory and finances in one simple platform.
  • Increased sales. Optimize your sales funnel and increase your business profit.
  • Ease of use. Intuitive interface, no special skills required.
  • Time saving. Automate routine tasks and focus on development.

Features

  • Simple CRM for SMB
  • Customers, tasks, deals
  • Inventory and finance in CRM
  • Convenient interface
  • Sales automation
KeepinCRM
№15

Odoo CRM

Odoo CRM is part of the powerful Odoo ERP platform. Effective management of sales, leads and customer base. Automation of business processes and integration with other Odoo modules for comprehensive control over your business.

Advantages

  • Повна інтеграція. Odoo CRM is part of ERP, the data is always up to date.
  • Understandable interface. Intuitive, easy to use by everyone.
  • Sales automation. Saving time on routine tasks, increasing profits.
  • Analytics and reports. Full control over sales, making informed decisions.

Features

  • Full control over sales
  • Integration with other modules
  • User-friendly interface
  • Business process automation
  • Data analytics
Odoo CRM
№16

Pipedrive

Pipedrive - CRM to increase deal conversion. Visualize your sales pipeline, track the progress of each deal, and automate routine tasks. Optimize customer database management and close more deals with Pipedrive!

Advantages

  • Increase sales. Pipedrive focuses on deal conversion, which increases your profit.
  • Visual pipeline. Easily track deals at every stage of the sale.
  • Easy integration. Connect your favorite tools for seamless operation.
  • User-friendly interface. Intuitive design allows you to quickly adapt to the platform.

Features

  • User-friendly interface
  • Sales visualization
  • Automation of routine
  • Deal conversion
  • Easy integration
Pipedrive
№17

monday sales CRM

Monday Sales CRM - A flexible CRM system for sales teams based on the monday.com platform. Automate workflows, track deals, and improve customer interaction. Streamline customer database management and increase sales!

Advantages

  • Easy adaptation. Customize to your business needs, no code required.
  • Intuitive interface. Intuitive monday.com design.
  • Real-time reporting. Get up-to-date data for decision-making.
  • Improved collaboration. Unites the sales team on one platform.

Features

  • Flexible CRM
  • Sales automation
  • Convenient monday.com
  • Teamwork
  • Data analytics
monday sales CRM

CRM Comparison Table

# Product Segment Features Free Plan Approximate Price From
1LP-CRMProduct business, e-commerce, servicesSales automation, customer management, profit increaseFree version for up to 50 orders per monthfrom $9/month
2CPAshkaDropshipping, eCommerceAutomation, accounting, analyticsFree for the first 100 leadsfrom $5/month
3SalesDriveOnline stores, e-commerceSales automation, integration, analytics14-day testfrom UAH 349/month
4NutshellB2B, small businessCRM, email marketing, sales automationTest 14 daysfrom $16/month per user
5Bitrix24Small business, entrepreneursCRM, automation, communicationsFree planfrom $61/month (5 users)
6ApptivoSMBs, entrepreneursCRM, sales, projectsFree trialfrom $15/month per user (annual billing) or $20/month monthly
7Microsoft Dynamics 365 SalesSales, marketing, CRMAutomation, analytics, integration30 day testfrom $65/month per user
8KeyCRMSmall business, eCommerceOrders, communications, analyticsTest 14 daysfrom $19/month
9Freshworks CRM (Freshsales)Small business, salesSales automation, integrated telephony, deal managementFree planfrom $9/month per user
10InsightlySmall business, medium businessCRM, project management, automationTest 14 daysfrom $29/month per user
11NetHunt CRMSmall business, startupsCRM in Gmail, lead management, sales automation14 day trialfrom $24/month per user
12SugarCRMB2B, sales, marketingOpen source, flexibility, automationFree testfrom $49/month per user
13OneBox OSSmall, medium businessCRM, ERP, automationSome applications are freefrom $1.99/month (for 1000 records)
14KeepinCRMSmall business, medium businessCustomers, deals, tasks7 day testfrom 290 UAH/user/month
15Odoo CRMSmall, medium, businessSales, automation, integrationOne App Free (CRM for free)from €24.90/month per user
16PipedriveSmall business, salesSales pipeline, automation, customer base14 days trialfrom $14.90/month per user
17monday sales CRMSales, marketing, businessAutomation, tracking, optimizationFree plan (up to 2 users)from $12/month per user (min. 3 seats)

Questions and Answers

? What is a customer relationship management system
It's software for organizing customer data, sales, and marketing
? What advantages does such a tool provide
It improves communication, increases sales, and optimizes business processes
? How to choose the optimal platform
It is worth considering the size of the business, needs, and budget
? What functions does it usually offer
Contacts, deals, analytics, automation, and integrations
? Which platforms are popular in Ukraine
Salesforce, HubSpot, Zoho CRM, and Ukrainian developments